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Functional Description - RLS2021.
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16
OrderReshop API is used to reshop for changes and cancellations to the itinerary of an existing Order.
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Reprice(Retarify) → Allows to know the price of paying and issuing a previous generated order.
Delete / Cancel → To know in advance what is the devolution of a partial or total refund of a specific group of passengers (not all passenger of the order) or for a previos booking (all passenger of the order). Passenger/s can be deleted when at least one coupon is in Open for Use/Airport Control status. Available to calculate the cost of delete some paxes from UNPAID Orders.
Available for orders with Conjunction tickets.
Available for orders with Special Discounts (Spanish Resident & Spanish Large Family Discounts).
Available for all passengers of the initial booking or even for not all of them.
Available for code share flights.
Available for Private Fare orders (Only for all passengers of the initial booking).
Not available for reissued orders.
Available, any time, for orders paid completely with voucher.
Available, within 24 hours of purchase, for orders paid with cash + voucher.
Add & Delete (Reshop flow - New Availability) → Allows searching new date, time or cabin availabilities to change the initial booking for all pax or for some pax of the order (limited to the same number of slices (direct flights can ) and the same airport codes). All coupons (issued orders) have to be in Open for Use/Airport Control status.
Available for orders with Conjunction tickets.
Available for orders with Special Discounts (Spanish Resident & Spanish Large Family Discounts) and Private Fare orders.
Available for all passengers of the initial booking or even for not all of them.
Available for code share flights.
Available for orders with Private Fares (No Split change, so change may affect all passengers).
Available for reissued orders.+
Available for unpaid orders (some or all flights (some original flight/s can be fixed) and all paxes (not available only for some paxes) without changing original product).
+ Ability to request new availability by introducing simply the origin and destination instead of all the segments from the original journey.
+ Ability to request new availability by introducing cities codes in paid or unpaid orders
+ Available for partially used orders, including those with Private Fares and Spanish Large Family discount (not Spanish Resident Discount), when the change is for coupons in the following states:
Open for Use
Airport Control (and able to take control)
No Show (and if the fare allows changes)
Reprice (Reshop flow - New Fare) → Allows selecting and pricing one of the offer resulting on previous order reshop(new availability). This previous call to order reshop is mandatory(new availability).
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ActionType | Use | Examples → Complete Flow (All RQ/RS) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Reprice (Retarify) | This service is used to know the price of paying and issuing a previous generated order |
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Delete / Cancel | To know in advance what is the devolution of a partial or total refund of a specific group of passengers (not all passenger of the order). To know in advance what is the cost of a partial or total refund for an initial booking (all passenger of the order):
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Order Reshop Cancel - |
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Paid Order - RT - Partially Flown - Partial Cancelation Order Reshop Delete - |
RT - Delete ADT & CHD Paxes Order Reshop |
Cancel |
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OrderReshop - RT - 1 ADT 1 CHD 1 INF - Voucher - No Show - Mas de 24h
OrderReshop - RT - 2 ADT 1 CHD - Delete 1 ADT 1 CHD - Voucher
OrderReshop - RT - 2 ADT 1 CHD - Delete 1 ADT 1 CHD - Voucher & Cash
OrderReshop - Round Trip - Delete 1 ADT 1 CHD - Split
Order Reshop - Round Trip - Partial Refund
Order Reshop - Round Trip - Partial Refund - Corporate
Order Reshop - Round Trip - Cancel - Resident & Large Family Discount
Order Reshop - Round Trip - Cancel Order - Ancillaries- OJ - 2 ADT 1 CHD 2 INF - LF Discount - Total Cancel |
Add & Delete
(Reshop flow - New Availability) → Paid Orders
This combination allows to look for new availabilities for date, time and/or cabin for an initial booking.
To know in advance what is the cost of a flight change:
All coupons (issued orders) have to be in Open for Use/Airport Control status.
Search preferences that can be applied in this flow are:
Flight Number
Cabin type
DirectPreferences (Number of flight stops)
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OrderReshop - Cash - RT - 2 ADT - VC - Split - 2nd Slice - 1st Used & 2nd No Show
OrderReshop - Cash - RT - 2 ADT - VC - All Paxs - 2nd Slice - No Escalas - 1st Used & 2nd Open for Use
Order Reshop - RT (Indirect Flights) - 2 ADT 1 CHD - Special Discounts - Slices
Order ReshopOrder Reshop Delete&Add - Paid Order - RT - Partially Flown - Change return flight Order Reshop Delete&Add - Paid Order - RT (Indirect Flights) - |
OrderReshop - New Availability - OW - 1 ADT - CASH - All Paxes - Same Cities
OrderChange - Cash - RT - Escalas - 2 ADT - Voluntary Change - All Paxes - All Flights - Complete OD
OrderChange - Cash - RT - Escalas - 2 ADT - Voluntary Change - All Paxes - One Flight - Complete OD
OrderChange - Cash - RT - Escalas - 2 ADT - Voluntary Change - Some Pax - All Flights - Complete OD
Order Reshop - New Availability - Round Trip - Voluntary Change - All Paxes - All Flights
Order Reshop - New Availability - Round Trip - Voluntary Change - All Paxes - One Flight Date Change
Order Reshop - New Availability - Round Trip - Voluntary Change - All Paxes - Only Vuelta - Indirect Flights
Order Reshop - New Availability - Round Trip - Voluntary Change - Some Paxes - All Flights - Penalty
Order Reshop - New Availability - Round Trip - Voluntary Change - Some Paxes - All Flights
Order Reshop - New Availability - Round Trip - Voluntary Change - Some Paxes - One Flight Date ChangeChange some flights all passengers - 2 ADT Order Reshop Delete&Add - Paid Order - RT - Change some flights some passengers - 2 ADT - Special Needs & Corporate Seller Order Reshop Delete&Add - Paid Order - RT - Change all flights some passengers - 2 ADT - Private Fare Order Reshop Delete&Add - Paid Order - RT - Change all flights all passengers - 3 ADT & 1 INF - Special Discounts |
Add & Delete
(Reshop flow - New Availability) → Unpaid Orders
This combination allows to look for new availabilities for date, time and/or cabin for an initial booking.
Available for unpaid orders (some or all flights (some original flight/s can be fixed) and all paxes (not available only for some paxes) without changing original product).
Search preferences that can be applied in this flow are:
BestPricingOption (Cheapest → “C”)
DirectPreferences (Number of flight stops)
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Order Reshop |
Delete&Add - Unpaid Order - RT (Indirect Flights) - |
Change some flights all passengers - 2 ADT - Aggregator Order Reshop Delete&Add - Unpaid Order - |
Order Reshop - New Availability - Unpaid Order - Round Trip - MultiPax - Special Discounts - All Paxes - All Flights
RT - Change all flights all passengers - 2 ADT - GB Market |
Reprice (Reshop flow - New Fare)
Allows selecting and pricing one of the offer resulting on previous order reshop(new availability)
Previous call to order reshop(new availability).
PaymentTimeLimit will only be displayed in unpaid orders flights changes. If this field is not present in response, instant purchase is mandatory.
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OrderReshop - Reprice (Cheapest) - Unpaid Order - Round Trip - MultiPax - Special Discounts - All Paxes - Fixing One Slice
Order Reshop Reprice - Paid Order - RT - Partially Flown - Change return flight Order Reshop Reprice - Unpaid Order - |
RT (Indirect Flights) - |
Change some flights all passengers - 2 ADT - Aggregator Order Reshop Reprice - Unpaid Order - |
OrderReshop - Reprice - Unpaid Order - Round Trip - MultiPax - Special Discounts - All Paxes - All Flights
OrderReshop - Reprice - Round Trip - Voluntary Change - All Paxes - All Flights
OrderReshop - Reprice - Round Trip - Voluntary Change - All Paxes - One Flight Date Change
OrderReshop - Reprice - Round Trip - Voluntary Change - All Paxes - Only Vuelta - Indirect Flights
OrderReshop - Reprice - Round Trip - Voluntary Change - Some Paxes - All Flights
OrderReshop - Reprice - Round Trip - Voluntary Change - Some Paxes - All Flights - Penalty
OrderReshop - Reprice - Round Trip - Voluntary Change - Some Paxes - One Flight Date ChangeRT - Change all flights all passengers - 2 ADT - GB Market Order Reshop Reprice - Paid Order - RT (Indirect Flights) - Change some flights all passengers - 2 ADT Order Reshop Reprice - Paid Order - RT - Change some flights some passengers - 2 ADT - Special Needs & Corporate Seller Order Reshop Reprice - Paid Order - RT - Change all flights some passengers - 2 ADT - Private Fare Order Reshop Reprice - Paid Order - RT - Change all flights all passengers - 3 ADT & 1 INF - Special Discounts |
v16 Compatibility
Allows to reshop a previously created order with v16
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Order Reshop - |
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MultiPax - Order created with v16 - |
Reshop v17 |
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