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Errors and Warnings will always be shown in the applicable response message(ServiceListRS, SeatAvailabilityRS).
Given the inclusion of new Ancillaries in the ServiceList, (at the moment, only available in the Pre-Sale and on hold flow), the handling of errors and warnings has undergone changes in the following scenarios:
If Offers are returned for only some of the requested Services, warnings also will be included for those Services which are not available.
If all of the requested Services fail, an Error wil will be returned for each failed Service.
In the event of several Warnings referencing the same Ancillary/Service. , they will be grouped together.
ServiceList Pre-Sale Flow |
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Scenario 1 - Invalid ServiceFilter Group Code
ServiceListRQ sample The ServiceFilter introduced is incorrect: | ServiceListRS sample The returned error is: |
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|
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<Parameters>
<ServiceFilters>
<ServiceFilter>
<GroupCode>AF</GroupCode>
</ServiceFilter>
</ServiceFilters>
</Parameters> |
| |
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<Errors>
<Error ShortText="NDC_DIST_1014" Code="486">Service Filter is not valid</Error>
</Errors> |
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ServiceListRQ sample Mixing valid and invalid ServiceFilter GroupCodes: | ServiceListRS sample The invalid ServiceFilter returns the following warning: |
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|
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<Parameters>
<ServiceFilters>
<ServiceFilter>
<GroupCode>BG</GroupCode>
</ServiceFilter>
<ServiceFilter>
<GroupCode>TS</GroupCode>
<SubGroupCode>PX</SubGroupCode>
</ServiceFilter>
</ServiceFilters>
</Parameters> |
| |
language | xml |
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<Warnings>
<Warning ShortText="NDC_DIST_SL_1001" Code="486">Some Service Filter is not valid</Warning>
</Warnings> |
While the Offers from the valid ServiceFilter are returned: |
languagexml | <...>
<ALaCarteOfferItem OfferItemID="ALACARTE_BAGGAGE_IB01ae986c86524700b68b81b4d9c1780e_02">
<Eligibility>
<PassengerRefs>ADULT_01</PassengerRefs>
<SegmentRefs>IB044020231120</SegmentRefs>
</Eligibility>
<UnitPriceDetail>
<TotalAmount>
<SimpleCurrencyPrice Code="EUR">26.00</SimpleCurrencyPrice>
</TotalAmount>
<BaseAmount Code="EUR">26.00</BaseAmount>
<Taxes>
<Total Code="EUR">0.00</Total>
</Taxes>
</UnitPriceDetail>
<Service ServiceID="BAG_SERVICE_361fa5a8-6fa1-4041-b600-da3f9395303a">
<ServiceDefinitionRef>BAGSERVICE-15-2</ServiceDefinitionRef>
</Service>
</ALaCarteOfferItem>
<...> |
|
Scenario 2 - Pre-Sale Flow mix of Services available and not available
ServiceListRQ sample Mixing available and not available Services: | ServiceListRS sample The non available ServiceFilter returns the following warning: |
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|
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<Parameters>
<ServiceFilters>
<ServiceFilter>
<GroupCode>BG</GroupCode>
</ServiceFilter>
<ServiceFilter>
<GroupCode>BG</GroupCode>
<SubGroupCode>SP</SubGroupCode>
</ServiceFilter>
</ServiceFilters>
</Parameters> |
| |
languagexml | <Warnings>
<Warning ShortText="NDC_DIST_SL_1001" Code="486">Some Service Filter is not valid</Warning>
</Warnings> |
While the Offers from the available ServiceFilter are returned: |
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<...>
<ALaCarteOfferItem OfferItemID="ALACARTE_ |
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BAGGAGEIBcf5b7f0932a44b38aa088e159c500382IBe28d6d416b76474c90fe4371da43b132_ |
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1006">
<Eligibility>
<PassengerRefs>ADULT_01</PassengerRefs>
|
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<SegmentRefs>IB043820231008<<SegmentRefs>IB684520231213</SegmentRefs>
</Eligibility>
<UnitPriceDetail>
<TotalAmount>
<SimpleCurrencyPrice Code="EUR" |
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>56>390.00</SimpleCurrencyPrice>
</TotalAmount>
<BaseAmount Code="EUR" |
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>56>390.00</BaseAmount>
<Taxes>
<Total Code="EUR">0.00</Total>
</Taxes>
</UnitPriceDetail>
<Service ServiceID=" |
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BAG14d8d4f4f85d46ed924150fb4f88d124<ServiceDefinitionRef>BAGSERVICE<ServiceDefinitionRef>SPESERVICE- |
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232<3</ServiceDefinitionRef>
</Service>
</ALaCarteOfferItem>
<...> |
|
ServiceList Post-Sale Flow |
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Scenario 1 - Inclusion of ServiceFilter (Not available in Post-Sale Flow)
ServiceListRQ sample ServiceFilter parameters are not valid for Post-Sale: | ServiceListRS sample The returned error is: |
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|
language | xml |
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<Parameters>
<ServiceFilters>
<ServiceFilter>
<GroupCode>BG</GroupCode>
</ServiceFilter>
</ServiceFilters>
</Parameters> |
| |
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<Errors>
<Error ShortText="NDC_DIST_1015" Code="486">Service Filter not available</Error>
</Errors> |
|
ServiceListRQ sample Purchase of Bags in a Post-Sale scenario: | ServiceListRS sample The returned error is: |
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|
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<Parameters>
<ServiceFilters>
<ServiceFilter>
<GroupCode>BG</GroupCode>
</ServiceFilter>
<ServiceFilter>
<GroupCode>TS</GroupCode>
<SubGroupCode>PR</SubGroupCode>
</ServiceFilter>
</ServiceFilters>
</Parameters> |
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language | xml |
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<Warnings>
<Warning ShortText="PRI_AVAIL_ERR_0021" Code="486">PRIORITY_BOARDING: Offers of optional services not available. Continue your purchase with the selected flights.</Warning>
<Warning ShortText="PRI_AVAIL_ERR_0004" Code="486">PRIORITY_BOARDING: Already included in selected fare. Please continue with your reservation. Segment: IB043220231025</Warning>
<Warning ShortText="PRI_AVAIL_ERR_0004" Code="486">PRIORITY_BOARDING: Already included in selected fare. Please continue with your reservation. Segment: IB044720231105</Warning>
</Warnings> |
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Scenario 1
Error message displayed due to non-availability of Seats:
SeatAvailabilityRS sample Non-availability of Seats. The returned error is: |
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|
language | xml |
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<Errors>
<Error ShortText="NDC_DIST_1006" Code="486">Seap map not available</Error>
</Errors> |
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The following are the errors that you may encounter when trying to book and pay for ancillaries.
Unpaid Orders
In Unpaid Orders (flight tickets yet to be issued):
SeatAvailabilityRS sample
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The following is the error return if you try to pay for an order (with flights and seats) where the seat has been cancelled. In this case you need to retrieve the order (which will be returned only with the services that are not cancelled and can be pay for) before sending the OrderChange Payment.
OrderChange Payment error response example You have tried to paid for seats that are no longer booked. The returned error is: |
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languagexml | <Error ShortText="NDC_DIST_ |
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1007>Request not available for unticketed orders<>Some services have been cancelled. Please retrieve the Order before paying.</Error>
</Errors> |
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Example of OrderCreate triying to reserve an ancilliary without payment timelimit.
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The following error is returned when you try to book seats in an Unpaid Order (flight tickets yet to be issued). The Order with the flights and any confirmed ancillaries must be paid for and issued first, and then the seats can be added to the Order and paid for.
SeatAvailabilityRS sample Purchase of |
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Bags an OnHold scenario and in the Pre-Sale Flow:OrderCreateRS sample
Sale scenario. The returned error is: |
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SeatAvailabilityRS sample Purchase of Seats in a Post-Sale scenario. The returned error is: |
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language | xml Code Block |
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<Order>
<Offer OfferID="IB624be5fa7967426aa0a51b9ba7b6bc61OC" Owner="IB" ResponseID="Qm9va2luZ0BHVy0xNjgyNjg2NjAwMzM1LTNGU05h">
<OfferItem OfferItemID="IB624be5fa7967426aa0a51b9ba7b6bc61OC_01">
<PassengerRefs>ADULT_01 ADULT_02 ADULT_03</PassengerRefs>
</OfferItem>
</Offer>
<Offer OfferID="ALACARTE_IB7fbdd9f52ec9420f8a032ae80cae01fa" Owner="IB" ResponseID="Qm9va2luZ0BHVy0xNjgyNjg2NjAwMzM1LTNGU05h">
<OfferItem OfferItemID="ALACARTE_BAGGAGE_IB7fbdd9f52ec9420f8a032ae80cae01fa_17">
<PassengerRefs>ADULT_01</PassengerRefs>
</OfferItem>
<OfferItem OfferItemID="ALACARTE_BAGGAGE_IB7fbdd9f52ec9420f8a032ae80cae01fa_17">
<PassengerRefs>ADULT_02</PassengerRefs>
</OfferItem>
<OfferItem OfferItemID="ALACARTE_BAGGAGE_IB7fbdd9f52ec9420f8a032ae80cae01fa_17">
<PassengerRefs>ADULT_03</PassengerRefs>
</OfferItem>
<OfferItem OfferItemID="ALACARTE_BAGGAGE_IB7fbdd9f52ec9420f8a032ae80cae01fa_41">
<PassengerRefs>ADULT_01</PassengerRefs>
</OfferItem>
<OfferItem OfferItemID="ALACARTE_BAGGAGE_IB7fbdd9f52ec9420f8a032ae80cae01fa_41">
<PassengerRefs>ADULT_02</PassengerRefs>
</OfferItem>
<OfferItem OfferItemID="ALACARTE_BAGGAGE_IB7fbdd9f52ec9420f8a032ae80cae01fa_41">
<PassengerRefs>ADULT_03</PassengerRefs>
</OfferItem>
</Offer>
</Order> |
<Errors>
<Error ShortText="NDC_DIST_ |
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2013>Additionalservicesonly withinstantpurchase<For further information about all kind of error messages, please go to the following link:
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