Functional Description

OrderReshop API is used to reshop for changes and cancelations to the itinerary of an existing Order.

This service supports the following types of actions:

• Reprice(Retarify) → Allows to know the price of paying and issuing a previous generated order.

• Delete / Cancel → To know in advance what is the devolution of a partial or total refund of a specific group of passengers (not all passenger of the order) or for a previos booking (all passenger of the order). Passenger/s can be deleted when at least one coupon is in Open for Use/Airport Control status. Available to calculate the cost of delete some paxes from UNPAID Orders.

  • Available for orders with Conjunction tickets.

  • Available for orders with Special Discounts (Spanish Resident & Spanish Large Family Discounts).

  • Available for all passengers of the initial booking or even for not all of them.

  • Available for code share flights.

  • OrderReshop Cancel is available for Private Fare orders with TravelAgency, but not available for Private Fare orders with Corporates.

  • OrderReshop Delete is not available for Private Fare orders.

  • Available for orders created  with corporates and private fares,it is only avalaible if it is done before 24h and  if flight is not NO SHOW .

• Add & Delete (Reshop flow - New Availability) → Allows searching new date, time or cabin availabilities to change the initial booking for all pax or for some pax of the order (limited to the same number of slices and the same airport codes). All coupons have to be in Open for Use/Airport Control status.

  • Available for orders with Conjunction tickets.

  • Available for orders with Special Discounts (Spanish Resident & Spanish Large Family Discounts) and Private Fare orders.

  • Available for all passengers of the initial booking or even for not all of them.

  • Available for code share flights.

  • Available for orders with Private Fares (No Split) but NOT available for orders with Corporate Private Fares.

• Reprice (Reshop flow - New Fare) → Allows selecting and pricing one of the offer resulting on previous order reshop(new availability). This previous call to order reshop is mandatory(new availability). For orders with Corporate public fares , it will not be allowed to selecting and pricing one offer with at least a corporate private fare segment.

If you want to reshop an order generated in v16, it is necessary to launch an OrderRetrieve v17 previously

*NDC Servicing operations for corporate bookings will only validate that travel agency indicated in the request is the same as generated in the order. If corporateID is present in the request, it will only be checked when the order has been generated with corporateID.