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Recommended Sequential Flows 24.1

Recommended Sequential Flows 24.1

 

 

To improve processes and reduce errors, we recommend following these sequential flows as best practice.

  1. Create an Order:

  • AirShopping - OfferPrice - SeatAvailability - ServiceList - OrderCreate

  • AirShopping - OfferPrice with Upsell - SeatAvailability - ServiceList - OrderCreate

  • OfferPriceDirect or OfferPriceDirect with Cheapest and Upsell - SeatAvailability - ServiceList - OrderCreate

  • Future flows permitted in version 24.1:

  • AirShopping - OfferPrice with/without Upsell - ServiceList1 (Offer3) - ServiceList2 (Offer6) - Consolidation OfferPrice - OrderCreate with Ancillary from ServiceList(1)

  • AirShopping - OfferPrice(1) with/without Upsell - ServiceList1 (Offer7) - ServiceList2 (Offer8)- OfferPrice(2) - Consolidation OfferPrice - OrderCreate with an offer from OfferPrice(1) and an ancillary from ServiceList(1 or 2)

 

  1. Existing Order:

  • OrderRetrieve - OrderChange (passenger information or name correction without Ancillaries)

  • OrderRetrieve - OrderReshop - OrderChange (voluntary or involuntary changes)

  • OrderRetrieve - OrderReshop - OrderChange (voluntary or involuntary changes) - OrderCancel

  • OrderRetrieve - OrderReshop - OrderCancel

  • OrderRetrieve - OrderReshop - OrderChange (delete a passenger or some passengers)

  • OrderRetrieve (Order on hold) - OrderChange Payment

  • OrderRetrieve (Order on hold) - OrderChange Payment - OrderCancel

  • OrderRetrieve (Order on hold) - OrderChange Payment - OrderRetrieve - SeatAvailability and/or ServiceList - OrderChange (to include Ancillaries with instant payment)

  • OrderRetrieve (Paid Order) - SeatAvailability and/or ServiceList - OrderChange (to include Ancillaries with instant payment)

 

  1. Flows that are not allowed:

  • AirShopping - OfferPrice - OrderCreate (with payment) - OrderRetrieve - SeatAvailability/ServiceList (on hold)

    • Ancillaries can only be added to paid Orders if paid for at time of booking

 

  • AirShopping - OfferPrice - OrderCreate (on hold) - SeatAvailability/ServiceList

    • Ancillaries services cannot be added to unpaid (on hold) Orders.