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Functional Description - RLS2021.05

OrderReshop API is used to reshop for changes and cancellations to the itinerary of an existing Order.

This service supports the following types of actions:

  • Reprice(Retarify) → Allows to know the price of paying and issuing a previous generated order.

  • Delete / Cancel → To know in advance what is the devolution of a partial or total refund of a specific group of passengers (not all passenger of the order) or for a previos booking (all passenger of the order). Passengers can be deleted when at least one coupon is in Open for Use/Airport Control status. Available to calculate the cost of delete some passengers from UNPAID Orders.

    • Available for orders with Conjunction tickets.

    • Available for orders with Special Discounts (Spanish Resident & Spanish Large Family Discounts).

    • Available for all passengers of the initial booking or even for not all of them.

    • Available for code share flights.

    • Available for Private Fare orders (Only for all passengers of the initial booking).

    • Not available for reissued orders.

    • + Available, any time, for orders paid completely with voucher.s

    • + Available, within 24 hours of purchase, for orders paid with cash + voucher.

  • Add & Delete (Reshop flow - New Availability) → Allows searching new date, time or cabin availabilities to change the initial booking for all pax or for some pax of the order (limited to the same number of slices and the same airport codes). All coupons (issued orders) have to be in Open for Use/Airport Control status.

    • Available for orders with Conjunction tickets.

    • Available for orders with Special Discounts (Spanish Resident & Spanish Large Family Discounts) and Private Fare orders.

    • Available for all passengers of the initial booking or even for not all of them.

    • Available for code share flights.

    • Available for orders with Private Fares (No Split change, so change may affect all passengers).

    • Available for reissued orders.

    • + Available for unpaid orders (some or all flights (+ some original flight/s can be fixed) and all paxes (not available only for some paxes) without changing original product).

  • Reprice (Reshop flow - New Fare) → Allows selecting and pricing one of the offer resulting on previous order reshop(new availability). This previous call to order reshop is mandatory(new availability). 

If you want to reshop an order generated in v16, it is necessary to launch an OrderRetrieve v17 previously

*NDC Servicing operations for corporate bookings will only validate that travel agency indicated in the request is the same as generated in the order. If corporateID is present in the request, it will only be checked when the order has been generated with corporateID.

ActionType

Use

Examples → Complete Flow (All RQ/RS)

Reprice (Retarify)

This service is used to know the price of paying and issuing a previous generated order

 Examples

OrderReshop - Round Trip - Retarify an Order

Delete / Cancel

To know in advance what is the devolution of a partial or total refund of a specific group of passengers (not all passenger of the order).

To know in advance what is the cost of a partial or total refund for an initial booking (all passenger of the order):

  • At least one coupon have to be in Open for Use/Airport Control status.

 Examples

OrderReshop - RT - 1 ADT 1 CHD 1 INF - Voucher - No Show - Mas de 24h

OrderReshop - RT - 2 ADT 1 CHD - Delete 1 ADT 1 CHD - Voucher

OrderReshop - RT - 2 ADT 1 CHD - Delete 1 ADT 1 CHD - Voucher & Cash

OrderReshop - Round Trip - Delete 1 ADT 1 CHD - Split

Order Reshop - Round Trip - Partial Refund

Order Reshop - Round Trip - Partial Refund - Corporate

Order Reshop - Round Trip - Cancel - Resident & Large Family Discount

Order Reshop - Round Trip - Cancel Order - Ancillaries

Add & Delete

(Reshop flow - New Availability) → Paid Orders

This combination allows to look for new availabilities for date, time and/or cabin for an initial booking.

To know in advance what is the cost of a flight change:

  • All coupons (issued orders) have to be in Open for Use/Airport Control status.

Search preferences that can be applied in this flow are:

  • Flight Number

  • Cabin type

 Examples

Order Reshop - New Availability - Round Trip - Voluntary Change - All Paxes - All Flights

Order Reshop - New Availability - Round Trip - Voluntary Change - All Paxes - One Flight Date Change

Order Reshop - New Availability - Round Trip - Voluntary Change - All Paxes - Only Vuelta - Indirect Flights

Order Reshop - New Availability - Round Trip - Voluntary Change - Some Paxes - All Flights - Penalty

Order Reshop - New Availability - Round Trip - Voluntary Change - Some Paxes - All Flights

Order Reshop - New Availability - Round Trip - Voluntary Change - Some Paxes - One Flight Date Change

Add & Delete

(Reshop flow - New Availability) → Unpaid Orders

This combination allows to look for new availabilities for date, time and/or cabin for an initial booking.

  • Available for unpaid orders (some or all flights ( some original flight/s can be fixed) and all paxes (not available only for some paxes) without changing original product).

Search preferences that can be applied in this flow are:

  • BestPricingOption (Cheapest → “C”)

 Examples

(plus) Order Reshop - New Availability (Cheapest) - Unpaid Order - Round Trip - MultiPax - Special Discounts - All Paxes - Fixing One Slice

(plus) Order Reshop - New Availability - Unpaid Order - Round Trip (Indirect Flights) - Corporate Seller - All Paxes - Fixing One Slice

Order Reshop - New Availability - Unpaid Order - Round Trip (Indirect Flights) - Corporate Seller - All Paxes - All Flights

Order Reshop - New Availability - Unpaid Order - Round Trip - MultiPax - Special Discounts - All Paxes - All Flights

Reprice (Reshop flow - New Fare)

Allows selecting and pricing one of the offer resulting on previous order reshop(new availability)

  • Previous call to order reshop(new availability).

  • PaymentTimeLimit will only be displayed in unpaid orders flights changes. If this field is not present in response, instant purchase is mandatory.

 Examples

OrderReshop - Reprice (Cheapest) - Unpaid Order - Round Trip - MultiPax - Special Discounts - All Paxes - Fixing One Slice

OrderReshop - Reprice - Unpaid Order - Round Trip (Indirect Flights) - Corporate Seller - All Paxes - Fixing One Slice

OrderReshop - Reprice - Unpaid Order - Round Trip (Indirect Flights) - Corporate Seller - All Paxes - All Flights

OrderReshop - Reprice - Unpaid Order - Round Trip - MultiPax - Special Discounts - All Paxes - All Flights

OrderReshop - Reprice - Round Trip - Voluntary Change - All Paxes - All Flights

OrderReshop - Reprice - Round Trip - Voluntary Change - All Paxes - One Flight Date Change

OrderReshop - Reprice - Round Trip - Voluntary Change - All Paxes - Only Vuelta - Indirect Flights

OrderReshop - Reprice - Round Trip - Voluntary Change - Some Paxes - All Flights

OrderReshop - Reprice - Round Trip - Voluntary Change - Some Paxes - All Flights - Penalty

OrderReshop - Reprice - Round Trip - Voluntary Change - Some Paxes - One Flight Date Change

v16 Compatibility

Allows to reshop a previously created order with v16

 Examples

Order Reshop - Round Trip - Reprice v17 - Order created with v16 - Real IATA

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