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Here we have the contact information for the passengers in the Order.

 New or modified element

To be removed/deprecated

Unique to v2 - Branded Fares

Unique to V1 - Fare Families

NAME

DESCRIPTION

FORMAT

ALLOWED/POSSIBLE VALUES

NDC SERVICES

<DataLists / ContactList>

ContactInformation

Attribute

ContactID

Id of the contact information

Alphanumeric

Any

OrderCreateRS
OrderChangeRS
OrderViewRS
OrderReshopRS

ContactInformation / ContactProvided / ContactType

Identifier of field that agencies can include to specify the information to include in confirmation mails.

  • itin_only (omits the pricing

  • itin_and_price (which is the default value)

  • not_send_mail

Alphabetic

  • itin_only (omits the pricing

  • itin_and_price (which is the default value)

  • not_send_mail

OrderCreateRS
OrderChangeRS
OrderViewRS
OrderReshopRS

ContactInformation / ContactNotProvided

It's allowed to refuse to provide contact information for IATA agencies --> The passenger contact must include tag <ContactNotProvided/>

  • The agency's contact details (if any) are assigned to passengers who refuse.

  • If no passenger provides their contact details and not all refuse --> Error "You must indicate if the passengers have refused to provide their contact details"

  • If any passenger provides contact details --> It's optional to refuse

  • If all passengers refuse and no Agency Contact is provided --> Error

  • Refuse Tag for Non IATA Agencies --> Warning and no assignment is done

Empty

Empty

 OrderCreateRQ

ContactInformation / ContactProvided / EmailAddress / EmailAddressValue

Email address of the contact

Alphanumeric

Any

OrderCreateRS
OrderChangeRS
OrderViewRS
OrderReshopRS

ContactInformation / ContactProvided / Phone / Label

Identify type of phone number

Alphabetic

Any

OrderCreateRS
OrderChangeRS
OrderViewRS
OrderReshopRS

ContactInformation / ContactProvided / Phone / CountryDialingCode

Country Code associated to phone number if it is filled

Alphanumeric

Ej: (+34)

OrderCreateRS
OrderChangeRS
OrderViewRS
OrderReshopRS

ContactInformation / ContactProvided / Phone / PhoneNumber

Phone number of the contact

Numeric

Any

OrderCreateRS
OrderChangeRS
OrderViewRS
OrderReshopRS

ContactInformation / Individual / Surname

Concatenated Name and Surname of emergency contact

Alphabetic

Any

OrderCreateRS
OrderChangeRS
OrderViewRS
OrderReshopRS

ContactList example

 ContactList example
<ContactList>
	<ContactInformation ContactID="ADULT_01_CONTACT">
		<ContactType/>
		<ContactProvided>
			<EmailAddress>
				<EmailAddressValue>email@email.com</EmailAddressValue>
			</EmailAddress>
		</ContactProvided>
		<ContactProvided>
			<Phone>
				<Label>Passenger</Label>
				<PhoneNumber>+34#########</PhoneNumber>
			</Phone>
			<Phone>
				<Label>Emergency</Label>
				<PhoneNumber>+34#########</PhoneNumber>
			</Phone>
		</ContactProvided>
		<Individual>
			<GivenName>CONTACTO</GivenName>
			<Surname>EMERGENCIA</Surname>
		</Individual>
	</ContactInformation>
	<ContactInformation ContactID="ADULT_02_CONTACT">
		<ContactType/>
		<ContactProvided>
			<EmailAddress>
				<EmailAddressValue>email@email.com</EmailAddressValue>
			</EmailAddress>
		</ContactProvided>
		<ContactProvided>
			<Phone>
				<Label>Passenger</Label>
				<PhoneNumber>+34#########</PhoneNumber>
			</Phone>
		</ContactProvided>
	</ContactInformation>
	<ContactInformation ContactID="Payer">
		<ContactType>Payer</ContactType>
		<ContactProvided>
			<EmailAddress>
				<EmailAddressValue>email@email.com</EmailAddressValue>
			</EmailAddress>
		</ContactProvided>
		<IndividualRef>IND_ADULT_01</IndividualRef>
	</ContactInformation>
</ContactList>

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