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More than one Remark is included within the same Instruction ListKey.

Note: Regardless of which product has been requested in the AirShoppingRQ.

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OrderCreateRQ

OrderViewRS

In both cases, the product requested in the AirShoppingRQ does not match the information later included in the OrderCreate InstructionsList:

Humanitarian product is requested in the AirShoppingRQ:

Code Block
languagexml
<InstructionsList>
	<Instruction ListKey="Instruction_1">
		<FreeFormTextInstruction>
			<Remark>text1</Remark>
		</FreeFormTextInstruction>
	</Instruction>
</InstructionsList>

Marine product is requested in the AirShoppingRQ:

Code Block
languagexml
<InstructionsList>
	<Instruction ListKey="Instruction_1">
		<FreeFormTextInstruction>
			<Remark>text2</Remark>
		</FreeFormTextInstruction>
	</Instruction>
</InstructionsList>

Humanitarian warning message returned:

Code Block
languagexml
<Warnings>
	<Warning ShortText="SSE_ORM_HU_0001" Code="486">Humanitarian information ignored as invalid.</Warning>
</Warnings>

Marine warning message returned:

Code Block
languagexml
<Warnings>
	<Warning ShortText="SSE_ORM_MA_0001" Code="486">Marine information ignored as invalid.</Warning>
</Warnings>

Scenario 4 - Non-permitted characters in Comapany name

To learn more about which charecters are currently allowed, please visit our Humanitarian and Marine Products page.

OrderCreateRQ

OrderViewRS

The company name included in the OrderCreateRQ contains one ore more characters that, as of today, are not allowed.

In the example “@” “_” “ = “ will return an error message.

Code Block
languagexml
<InstructionsList>
	<Instruction ListKey="Instruction_1">
		<FreeFormTextInstruction>
			<Remark>SEMN/Comp@ny_name=/Pais</Remark>
		</FreeFormTextInstruction>
	</Instruction>
</InstructionsList>

Error message returned:

Code Block
languagexml
<Errors>
    <Error ShortText="SSE_ORM_9044" Code="486">PNR Error: Invalid PNR</Error>
</Errors>

Examples of messages with complete flows can be downloaded from here.