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As part of the travel experience, Ancillary services are offered to passengers in addition to the flight, these can include such products as: additional bags; seat selection; priority boarding; carriage of sports equipment; pre-order food; etc.flights, today the following are the ancillary products offered through our NDC channel:

• Bags

• Priority Boarding

• Seats selection

• Sporting Equipment

More information on ancillaries services offered by Iberia can be found here

In addition to the basic ticket price, passengers can choose to purchase “À la Carte” services from a list of those available to enhance their flight experience. This list can vary depending on route, dates, capacity and other factors.

Free services, such as those offered at no additional cost to passengers with reduced mobility, or special meals for dietary purposes, may also be included as part of the Ancillary offerings (for further information, please visit our Special Services Requestpage).Presently, the purchase of Ancillaries on

Booking Ancillaries

Ancillaries can be booked in the initial booking flow and paid for with the flights, some can be booked and held in Unpaid (On-Hold) Orders is not permitted. The only exception at the moment is when booking free Seats.

Today our Ancillary offerings through our NDC API include:

• Bags

• Priority Boarding

• Seats selection

• Sporting Equipment

Iberia requires that an Offer has been generated, or an Order created to request the availability of ancillaries, and therefore an OfferID or OrderID must be included in the SeatAvailabilityRQ message (applicable to ‘Seats’) and ServiceListRQ message (which applies to the rest of Ancillaries and Special Services)to be paid with the flights in the servicing flow. They can also be added to paid Orders, and must be paid for at the same time they are added.

It's important to know that Ancillaries services cannot be added to Unpaid (On-Hold) Orders.

Some Ancillaries have a payment time limit that is more restrictive than the flights. If an ancillary has been canceled due to the expiry of its payment time limit then the flights, and any other booked ancillary, have to be paid for and issued first. Then the canceled ancillary has to be added back into the booking and paid for in the servicing flow. It is recommended to always do an OrderRetrieve prior to paying for Unpaid (On-Hold) Orders, otherwise and error will be returned if you try to pay for a canceled ancillary.

The bellow file contains two full end to end flow examples. Test 01 is the happy path, and Test 02 demonstrates scenario where one of the ancillaries has been canceled due to payment time limit expiry:

The SeatAvailabilityRQ and ServiceListRQ messages must include either and OfferID (from the previous OfferPriceRS) or an OrderID of the existing paid Order.

Ancillaries in NDC are located in the following messages:

• ServiceListRQ Message

• ServiceListRS Message

• SeatAvailabilityRQ Message

• SeatAvailabilityRS Message

• OrderCreateRQ Message

• OrderView Message

In the ServiceListRQ message, ancillaries can be requested by individual group or multiple groups.

The first grouping level, which includes first level services such as Baggage, Meals, Frequent Flyer, In-flight Entertainment, etc., is referenced as Group.

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• Bags with different weights → <GroupCode>BG</GroupCode>

• Priority Boarding → <GroupCode>TS</GroupCode> and <SubGroupCode>PR</SubGroupCode>

• Sporting Equipment → <GroupCode>BG</GroupCode> and <SubGroupCode>SP</SubGroupCode>

Note: It is advisable to request all required Ancillaries in the same ServiceList, before the OrderCreate.

ATPCo

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