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There is currently a Reprice Flow for an existing Order which will be replaced by the new Reprice on hold, which today is only in beta.
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In cases where servicing of a booking is not available through the NDC API, you will need to call Iberia’s contact center to service the Order.
Involuntary Change Policy document:
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6. IATA Delegation
This functionality allows one IATA Travel Agent to access and service another IATA Travel Agents bookings.
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