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IBNDC.Onboarding@iberia.es

Please use this email for questions or doubts regarding the onboarding process, and for general commercial questions relating to our NDC channel. It is not to be used for functional or technical queries that should be submitted through the NDC Support portal.

Iberia NDC

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Helpdesk portal

This is our Jira Service Desk tool for Functional and Technical queries for Sellers and Aggregator connected directly to our API.

It can be accessed at https://transform.atlassian.net/servicedesk/customer/portal/10 .

Access to this tool portal has to be requested by email to IBNDC.Onboarding@iberia.esonce you have registered and have your API credentials.

Certification is processed using All certification processes are managed with a support ticket via in this portal.

Any functional or technical questions regarding the use of our API services should be done by opening a support ticket, after having checked the message documentation here and the examples here.

When opening a support ticket is is essential that you always include all the relevant NDC message logs.

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