OrderReshop - Reprice (Unpaid Orders)

Used to reprice a held booking.

OrderReshop - Delete/Cancel

To obtain the refundable amount of a partial or total refund.

• OrderReshop - Cancel for when cancelling the entire booking

• OrderReshop - Delete for when cancelling only some of the passengers (wich will result in a split) or some of the flights.

• Available for orders with Conjunction tickets.

• Available for orders with Special Discounts (Spanish Resident & Spanish Large Family Discounts).

• Available for code share flights.

• Available for Private Fare orders.

• Not available for reissued orders.

• Available, any time, for orders paid completely with voucher.

• Available, within 24 hours of purchase, for orders paid with cash + voucher.

• Available for Orders that have suffered involuntary changes (disruptions). Internal rules will evaluate if a refund is applicable.

OrderReshop - Availability (Add & Delete)

• To shop for new date, time or cabin availabilities to change the initial booking

  • For paid or unpaid orders

  • Available for orders with Conjunction tickets.

  • Available for orders with Special Discounts (Spanish Resident & Spanish Large Family Discounts) and Private Fare orders.

  • Available for all passengers of the initial booking, or only some of them (resulting in a split).

  • Available for code share flights.

  • Available for orders with Private Fares, maintaining the original private fare type.

  • Available for reissued orders.

  • Ability to request new availability by introducing simply the origin and destination instead of all the segments from the original journey.

  • Ability to request new availability by introducing cities codes

  • Available for partially used orders, when the flight coupons to be changed are in the following states:

    • Open for Use

    • Airport Control (and able to take control)

    • No Show (and if the fare allows changes)

Search preferences that can be applied in this flow are:

• Cabin type

• DirectPreferences (Number of flight stops)

• BestPricingOption (Cheapest → “C”)

OrderReshop - Fare

This is to get the details of one of the offers returned in the previous OrderReshop - Availability

A PaymentTimeLimit will only be returned when servicing an unpaid Order that does not require instant purchase. If no PaymentTimeLimit is returned, then the Offer is instant purchase and payment must be included in the subsequent OrderChange message.