- Created by Valentina Maio, last modified by Alvaro Chaparro on Aug 30, 2024
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New or modified element | To be removed/deprecated | Unique to v2 - Branded Fares | Unique to V1 - Fare Families |
Common Sections
HTTP Header HTTP Header
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Language, Version and Name Space Language, Version and Name Space
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Point of Sale Point of Sale
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Document Document
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Party Party
Sender Section
Participant Section
Recipient Section - (only for OCN message)
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In addition to the Common Sections, this service is called with the following data:
Query
Query Query - Common
Query - AcceptRepricedOrder
Query - PassengerServicing
Query - OrderServicing
Query - Payments
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OrderChangeMetadata
OrderChangeMetadata
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DataLists
PassengerList PassengerList
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ContactList ContactList
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FlightSegmentList FlightSegmentList
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InstructionsList InstructionList
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Metadata
Forms of Payment
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Example OrderChangeRQ:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.iata.org/IATA/EDIST/2017.2"> <soapenv:Header/> <soapenv:Body> <OrderChangeRQ Version="5.000" PrimaryLangID="es" xmlns="http://www.iata.org/IATA/EDIST/2017.2"> <PointOfSale> <Location> <CountryCode>ES</CountryCode> </Location> </PointOfSale> <Document> <ReferenceVersion>5.000</ReferenceVersion> </Document> <Party> <Sender> <TravelAgencySender> <IATA_Number>XXXXXXXX</IATA_Number> <AgencyID>firstAgency</AgencyID> </TravelAgencySender> </Sender> <Participants> <Participant> <AggregatorParticipant SequenceNumber="1"> <AggregatorID>000000XX</AggregatorID> </AggregatorParticipant> </Participant> </Participants> </Party> <Query> <OrderID>IB5908506ad86443e48f241f318a18bb26OC</OrderID> <PassengerServicing> <New PassengerID="ADULT_02"> <ActionType>Add</ActionType> </New> </PassengerServicing> </Query> <DataLists> <PassengerList> <Passenger PassengerID="ADULT_01"> <PTC>ADT</PTC> <Birthdate>1965-12-20</Birthdate> <Individual IndividualID="IND_ADULT_01"> <Gender>Male</Gender> <NameTitle>MR</NameTitle> <GivenName>JANE</GivenName> <Surname>SMITH</Surname> </Individual> <FOID> <FOID_Number>30000529L</FOID_Number> <FOID_Type>NI</FOID_Type> </FOID> <ContactInfoRef>ADULT_01_CONTACT</ContactInfoRef> </Passenger> <Passenger PassengerID="ADULT_02"> <PTC>ADT</PTC> <Birthdate>1955-04-01</Birthdate> <Individual IndividualID="IND_ADULT_02"> <Gender>Female</Gender> <NameTitle>MRS</NameTitle> <GivenName>BAMBI</GivenName> <Surname>DISNEY RESERVAS</Surname> </Individual> <FOID> <FOID_Number>47226285V</FOID_Number> <FOID_Type>NI</FOID_Type> </FOID> <ContactInfoRef>ADULT_01_CONTACT</ContactInfoRef> </Passenger> </PassengerList> <ContactList> <ContactInformation ContactID="ADULT_01_CONTACT"> <ContactType/> <ContactProvided> <EmailAddress> <EmailAddressValue>iteggo.cavalos@iberia.es</EmailAddressValue> </EmailAddress> </ContactProvided> <ContactProvided> <Phone> <Label>Passenger</Label> <PhoneNumber>+34666554433</PhoneNumber> </Phone> <Phone> <Label>Emergency</Label> <PhoneNumber>34666554433</PhoneNumber> </Phone> </ContactProvided> <Individual> <GivenName>CONTACTO</GivenName> <Surname>EMERGENCIA</Surname> </Individual> </ContactInformation> <ContactInformation ContactID="Payer"> <ContactType>Payer</ContactType> <ContactProvided> <EmailAddress> <EmailAddressValue>accept@accept.com</EmailAddressValue> </EmailAddress> </ContactProvided> <ContactProvided> <Phone> <PhoneNumber>1273211111</PhoneNumber> </Phone> </ContactProvided> <IndividualRef>IND_ADULT_01</IndividualRef> </ContactInformation> </ContactList> <FlightSegmentList> <FlightSegment SegmentKey="IB042320240527"> <Departure> <AirportCode>BIO</AirportCode> <Date>2024-05-27</Date> <Time>09:15</Time> <AirportName>Bilbao</AirportName> </Departure> <Arrival> <AirportCode>MAD</AirportCode> <Date>2024-05-27</Date> <Time>10:25</Time> <ChangeOfDay>0</ChangeOfDay> <AirportName>Madrid Adolfo Suarez-Barajas</AirportName> <Terminal> <Name>4</Name> </Terminal> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <Name>Iberia</Name> <FlightNumber>0423</FlightNumber> </MarketingCarrier> <OperatingCarrier> <AirlineID>IB</AirlineID> <Name>Iberia</Name> <FlightNumber>0423</FlightNumber> <Disclosures> <Description> <Text>IB</Text> </Description> </Disclosures> </OperatingCarrier> <Equipment> <AircraftCode>32A</AircraftCode> <Name>Airbus A320 (Sharklets)</Name> </Equipment> <FlightDetail> <FlightDuration> <Value>PT1H10M</Value> </FlightDuration> </FlightDetail> </FlightSegment> <FlightSegment SegmentKey="IB380420240527"> <Departure> <AirportCode>MAD</AirportCode> <Date>2024-05-27</Date> <Time>15:40</Time> <AirportName>Madrid Adolfo Suarez-Barajas</AirportName> <Terminal> <Name>4</Name> </Terminal> </Departure> <Arrival> <AirportCode>IBZ</AirportCode> <Date>2024-05-27</Date> <Time>16:55</Time> <ChangeOfDay>0</ChangeOfDay> <AirportName>Ibiza</AirportName> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <Name>Iberia</Name> <FlightNumber>3804</FlightNumber> </MarketingCarrier> <OperatingCarrier> <AirlineID>I2</AirlineID> <Name>Iberia Express</Name> <Disclosures> <Description> <Text>I2</Text> </Description> </Disclosures> </OperatingCarrier> <Equipment> <AircraftCode>32Q</AircraftCode> <Name>Airbus A321neo</Name> </Equipment> <FlightDetail> <FlightDuration> <Value>PT1H15M</Value> </FlightDuration> </FlightDetail> </FlightSegment> </FlightSegmentList> <InstructionsList> <Instruction ListKey="Instruction_1"> <FreeFormTextInstruction refs="ADULT_02 IB042320240527 IB380420240527"> <Remark>BAGGAGE/SP/0DD</Remark> </FreeFormTextInstruction> </Instruction> </InstructionsList> </DataLists> </OrderChangeRQ> </soapenv:Body> </soapenv:Envelope>
Examples OrderChangeRQ 2024:
<Query> <OrderID>IB95a0ff8f7dd846a7af4227367d18c52cOP</OrderID> <OrderServicing> <AcceptOffer> <Offer OfferID="IB4875affa788a49bba5ea0a9f8b928bbf" Owner="IB" ResponseID="GW-1712245668175-fUH4w"> <OfferItem OfferItemID="IB4875affa788a49bba5ea0a9f8b928bbf_01"> <PassengerRefs>ADULT_01</PassengerRefs> </OfferItem> </Offer> </AcceptOffer> <Delete> <OrderItemID>IB95a0ff8f7dd846a7af4227367d18c52cOP_01</OrderItemID> </Delete> </OrderServicing> </Query>
<Location> <CountryCode>PE</CountryCode> </Location>
<AcceptOffer> <Offer OfferID="IB8c56a64b22a74fde85d4050c33cb9d6fOP" Owner="IB" ResponseID="Qm9va2luZ0BHVy0xNzEzMjYyODI3MzgwLXdGRnhV"> <OfferItem OfferItemID="IB8c56a64b22a74fde85d4050c33cb9d6fOP_01"> <PassengerRefs>ADULT_01</PassengerRefs> </OfferItem> </Offer> </AcceptOffer>
<Payments> <Payment> <Type>CC</Type> <Method> <PaymentCard> <CardType>VI</CardType> <SeriesCode>XXX</SeriesCode> <CardHolderName>JANE SMITH</CardHolderName> <CardHolderBillingAddress> <Street>125 PRESTON RD BRIGH</Street> <CityName>MA</CityName> <StateProv>BN</StateProv> <PostalCode>BN12LP</PostalCode> <CountryCode>ES</CountryCode> </CardHolderBillingAddress> <CardNumber>4444XXXXXXXXXXXX</CardNumber> <EffectiveExpireDate> <Expiration>MMYY</Expiration> </EffectiveExpireDate> </PaymentCard> </Method> <Amount Code="USD">225.0</Amount> <Payer> <ContactInfoRefs>Payer</ContactInfoRefs> </Payer> </Payment> </Payments>
<PassengerList> <Passenger PassengerID="ADULT_01"> <PTC>ADT</PTC> <Individual IndividualID="IND_ADULT_01"> <Gender>Male</Gender> <NameTitle>MR</NameTitle> <GivenName>JANE</GivenName> <Surname>SMITH</Surname> </Individual> </Passenger> </PassengerList>
<Query> <OrderID>IB0a88e0b496d7465286620feb1a282412OC</OrderID> <AcceptRepricedOrder> <ResponseID>GW-1720521893210-x4bNe</ResponseID> </AcceptRepricedOrder> </Query>
<Sender> <TravelAgencySender> <Name>UAT's Agency Tests SA</Name> <Contacts> <Contact> <EmailContact> <Address>uatndc@iberia.com</Address> </EmailContact> <PhoneContact> <Application>MOBILE</Application> <Number>+666666666</Number> </PhoneContact> <Name> <Surname>Perez</Surname> <Given>Pepe</Given> </Name> </Contact> </Contacts> <IATA_Number>22222222</IATA_Number> <AgencyID>viajeselcorteingles</AgencyID> </TravelAgencySender> </Sender> <TravelAgencyParticipant SequenceNumber="1"> <Name>AgencyName</Name> <Contacts> <Contact> <EmailContact> <Address>xxxxxx.xxxxx@xxxxx.es</Address> </EmailContact> <PhoneContact> <Application>BUSINESS</Application> <Number>+34666666555</Number> </PhoneContact> <Name> <Surname>Mart�nez</Surname> <Given>Pepe</Given> </Name> </Contact> </Contacts> <IATA_Number>11111111</IATA_Number> <AgencyID>viajeselcorteingles</AgencyID> </TravelAgencyParticipant>
<Query> <OrderID>IB0a88e0b496d7465286620feb1a282412OC</OrderID> <Payments> <Payment> <Type>CA</Type> <Method> <Cash CashInd="true"/> </Method> <Amount Code="ARS">6422928.70</Amount> <Payer> <ContactInfoRefs>Payer</ContactInfoRefs> </Payer> </Payment> </Payments> </Query>
<Sender> <TravelAgencySender> <Name>UAT�s Agency Tests SA</Name> <Contacts> <Contact> <EmailContact> <Address>uatndc@iberia.com</Address> </EmailContact> <PhoneContact> <Application>MOBILE</Application> <Number>+666666666</Number> </PhoneContact> <Name> <Surname>Perez</Surname> <Given>Pepe</Given> </Name> </Contact> </Contacts> <IATA_Number>22222222</IATA_Number> <AgencyID>viajeselcorteingles</AgencyID> </TravelAgencySender> </Sender> <Participant> <TravelAgencyParticipant SequenceNumber="1"> <Name>AgencyName</Name> <Contacts> <Contact> <EmailContact> <Address>xxxxxx.xxxxx@xxxxx.es</Address> </EmailContact> <PhoneContact> <Application>BUSINESS</Application> <Number>+34666666555</Number> </PhoneContact> <Name> <Surname>Mart�nez</Surname> <Given>Pepe</Given> </Name> </Contact> </Contacts> <IATA_Number>11111111</IATA_Number> <AgencyID>viajeselcorteingles</AgencyID> </TravelAgencyParticipant> </Participant>
<Query> <OrderID>IB0a88e0b496d7465286620feb1a282412OC</OrderID> <PassengerServicing> <New PassengerID="ADULT_01"> <LoyaltyProgramAccount> <Airline> <AirlineDesignator>IB</AirlineDesignator> </Airline> <AccountNumber>28033504</AccountNumber> </LoyaltyProgramAccount> <ActionType>Add</ActionType> </New> </PassengerServicing> </Query>
<Query> <OrderID>IB0a88e0b496d7465286620feb1a282412OC</OrderID> <PassengerServicing> <New PassengerID="ADULT_01"> <LoyaltyProgramAccount> <Airline> <AirlineDesignator>IB</AirlineDesignator> </Airline> <AccountNumber>OB87654324</AccountNumber> </LoyaltyProgramAccount> <ActionType>Add</ActionType> </New> </PassengerServicing> </Query>
<Payments> <Payment> <Type>CA</Type> <Method> <Cash CashInd="true"/> </Method> <Amount Code="EUR">10.00</Amount> <Payer> <ContactInfoRefs>Payer</ContactInfoRefs> </Payer> </Payment> </Payments>
<OrderID>IBaa818c1811134178b949e1aa4a55a690OC</OrderID> <OrderServicing> <AcceptOffer> <Offer OfferID="ALACARTE_IB2d8cd2c7efb246d98e74c30cf2bee15d" Owner="IB" ResponseID="IBaa818c1811134178b949e1aa4a55a690OC"> <OfferItem OfferItemID="ALACARTE_PRIORITY_IB2d8cd2c7efb246d98e74c30cf2bee15d_01"> <PassengerRefs>ADULT_01</PassengerRefs> </OfferItem> <OfferItem OfferItemID="ALACARTE_PRIORITY_IB2d8cd2c7efb246d98e74c30cf2bee15d_01"> <PassengerRefs>ADULT_02</PassengerRefs> </OfferItem> </Offer> </AcceptOffer> </OrderServicing>
<Sender> <TravelAgencySender> <Name>AgencyName</Name> <Contacts> <Contact> <EmailContact> <Address>agency@agencyemail.com</Address> </EmailContact> <PhoneContact> <Application>MOBILE</Application> <Number>+34666666666</Number> </PhoneContact> <Name> <Surname>Perez</Surname> <Given>Pepe</Given> </Name> </Contact> </Contacts> <IATA_Number>11112220</IATA_Number> <AgencyID>First Agency</AgencyID> </TravelAgencySender> </Sender> <DataLists> <PassengerList> <Passenger PassengerID="ADULT_02"> <PTC>ADT</PTC> <Birthdate>1955-04-01</Birthdate> <Individual> <Gender>Female</Gender> <NameTitle>MRS</NameTitle> <GivenName>BAMBI</GivenName> <Surname>DISNEY RESERVAS</Surname> </Individual> <FOID> <FOID_Number>XXXXXXXXV</FOID_Number> <FOID_Type>NI</FOID_Type> </FOID> <ContactInfoRef>CONTACT_ADULT_02</ContactInfoRef> </Passenger> <Passenger PassengerID="ADULT_01"> <PTC>ADT</PTC> <Birthdate>1968-02-06</Birthdate> <Individual IndividualID="IND_ADULT_01"> <Gender>Male</Gender> <NameTitle>MR</NameTitle> <GivenName>JANE</GivenName> <Surname>SMITH</Surname> </Individual> <FOID> <FOID_Number>XXXXXXXXL</FOID_Number> <FOID_Type>NI</FOID_Type> </FOID> <ContactInfoRef>CONTACT_ADULT_01</ContactInfoRef> </Passenger> </PassengerList> <ContactList> <ContactInformation ContactID="CONTACT_ADULT_02"> <ContactProvided> <EmailAddress> <EmailAddressValue>xxxxxx@xxxxxx.com</EmailAddressValue> </EmailAddress> </ContactProvided> <ContactProvided> <Phone> <PhoneNumber>34666666666</PhoneNumber> </Phone> <Phone> <Label>Emergency</Label> <PhoneNumber>34666666666</PhoneNumber> </Phone> </ContactProvided> <Individual> <Surname>CONTACTOEMERGENCIA</Surname> </Individual> </ContactInformation> <ContactInformation ContactID="CONTACT_ADULT_01"> <ContactProvided> <EmailAddress> <EmailAddressValue>xxxxxx@xxxxxx.com</EmailAddressValue> </EmailAddress> </ContactProvided> <ContactProvided> <Phone> <PhoneNumber>34666554433</PhoneNumber> </Phone> <Phone> <Label>Emergency</Label> <PhoneNumber>34666554433</PhoneNumber> </Phone> </ContactProvided> <Individual> <Surname>CONTACTOEMERGENCIA</Surname> </Individual> </ContactInformation> <ContactInformation ContactID="Payer"> <ContactType>Payer</ContactType> <ContactProvided> <EmailAddress> <EmailAddressValue>accpet@accept.com</EmailAddressValue> </EmailAddress> </ContactProvided> <IndividualRef>IND_ADULT_01</IndividualRef> </ContactInformation> </ContactList> </DataLists>
<PointOfSale> <Location> <CountryCode>CL</CountryCode> </Location> </PointOfSale>
<Payments> <Payment> <Type>CC</Type> <Method> <PaymentCard> <CardType>VI</CardType> <SeriesCode>XXX</SeriesCode> <CardHolderName>JANE SMITH</CardHolderName> <CardHolderBillingAddress> <Street>125 PRESTON RD BRIGH</Street> <CityName>MA</CityName> <StateProv>BN</StateProv> <PostalCode>BN12LP</PostalCode> <CountryCode>CL</CountryCode> </CardHolderBillingAddress> <CardNumber>40XXXXXXXXXXXX23</CardNumber> <EffectiveExpireDate> <Expiration>MMYY</Expiration> </EffectiveExpireDate> </PaymentCard> </Method> <Amount Code="CLP">139632.00</Amount> <Payer> <ContactInfoRefs>Payer</ContactInfoRefs> </Payer> </Payment> </Payments>
<OrderServicing> <AcceptOffer> <Offer OfferID="ALACARTE_IBbb80730260b14e90a956ea41f1b39018" Owner="IB" ResponseID="IB3c0ba7931a73458eb69be3bf25a8ebe4OC"> <OfferItem OfferItemID="ALACARTE_BAGGAGE_IBbb80730260b14e90a956ea41f1b39018_01"> <PassengerRefs>ADULT_02</PassengerRefs> </OfferItem> <OfferItem OfferItemID="ALACARTE_BAGGAGE_IBbb80730260b14e90a956ea41f1b39018_17"> <PassengerRefs>ADULT_02</PassengerRefs> </OfferItem> <OfferItem OfferItemID="ALACARTE_BAGGAGE_IBbb80730260b14e90a956ea41f1b39018_25"> <PassengerRefs>ADULT_02</PassengerRefs> </OfferItem> <OfferItem OfferItemID="ALACARTE_BAGGAGE_IBbb80730260b14e90a956ea41f1b39018_41"> <PassengerRefs>ADULT_02</PassengerRefs> </OfferItem> </Offer> </AcceptOffer> </OrderServicing>
<LoyaltyProgramAccount> <Airline> <AirlineDesignator>IB</AirlineDesignator> </Airline> <AccountNumber>OB12345678</AccountNumber> </LoyaltyProgramAccount>
<Payments> <Payment> <Type>CC</Type> <Method> <PaymentCard> <CardType>VI</CardType> <SeriesCode>XXX</SeriesCode> <CardHolderName>JANE SMITH</CardHolderName> <CardHolderBillingAddress> <Street>125 PRESTON RD BRIGH</Street> <CityName>MA</CityName> <StateProv>BN</StateProv> <PostalCode>BN12LP</PostalCode> <CountryCode>ES</CountryCode> </CardHolderBillingAddress> <CardNumber>40XXXXXXXXXXXX99</CardNumber> <EffectiveExpireDate> <Expiration>MMYY</Expiration> </EffectiveExpireDate> </PaymentCard> </Method> <Amount Code="EUR">385.67</Amount> <Payer> <ContactInfoRefs>Payer</ContactInfoRefs> </Payer> </Payment> </Payments>
<OrderServicing> <AcceptOffer> <Offer OfferID="ALACARTE_SEAT_IB1f0c7c670e0c475abbeec10c895e268a" Owner="IB" ResponseID="IB30c290390a7a41268d2316713f0edc9fOC"> <OfferItem OfferItemID="ALACARTE_SEAT_IB1f0c7c670e0c475abbeec10c895e268a_03"> <PassengerRefs>ADULT_01</PassengerRefs> <ALaCarteSelection> <Quantity>1</Quantity> <SegmentID>IB395020240826</SegmentID> </ALaCarteSelection> <SeatSelection> <Row>16</Row> <Column>A</Column> </SeatSelection> </OfferItem> </Offer> </AcceptOffer> </OrderServicing>
<InstructionsList> <Instruction ListKey="IB8cce77572ec242728d36ad109cbc3102"> <FreeFormTextInstruction refs="ADULT_01 IB395020240826"> <Remark>BAGGAGE/SP/0EC/NN</Remark> </FreeFormTextInstruction> </Instruction> </InstructionsList>
<OrderServicing> <AcceptOffer> <Offer OfferID="ALACARTE_IBd7dcea90136e4b188fbc2424766ef4ee" Owner="IB" ResponseID="IB4491ac33c3fd4abebc7e5b13102666b4OC"> <OfferItem OfferItemID="ALACARTE_SPEQUIPMENT_IBd7dcea90136e4b188fbc2424766ef4ee_17"> <PassengerRefs>ADULT_01</PassengerRefs> </OfferItem> <OfferItem OfferItemID="ALACARTE_SPEQUIPMENT_IBd7dcea90136e4b188fbc2424766ef4ee_01"> <PassengerRefs>ADULT_01</PassengerRefs> </OfferItem> </Offer> </AcceptOffer> </OrderServicing>
<Payments> <Payment> <Type>CA</Type> <Method> <Cash CashInd="true"/> </Method> <Amount Code="USD">260.00</Amount> <Payer> <ContactInfoRefs>Payer</ContactInfoRefs> </Payer> </Payment> </Payments>
<ContactInformation ContactID="CONTACT_ADULT_01"> <ContactType>itin_only</ContactType> <ContactProvided> <EmailAddress> <EmailAddressValue>xxxxxx@xxxxxx.com</EmailAddressValue> </EmailAddress> </ContactProvided> <ContactProvided> <Phone> <PhoneNumber>34666554433</PhoneNumber> </Phone> <Phone> <Label>Emergency</Label> <PhoneNumber>34666554433</PhoneNumber> </Phone> </ContactProvided> <Individual> <Surname>CONTACTOEMERGENCIA</Surname> </Individual> </ContactInformation>
Response Body
Examples of messages with complete flows can be downloaded from here.
Error messages
For further information about all kind of error messages, please go to the following link:
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