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Functional Description

Examples of messages with complete flows can be downloaded from here.

Common Sections

 Document

Document

NAME

DESCRIPTION

FORMAT

ALLOWED/POSSIBLE VALUES

NDC SERVICES

<Document>

ReferenceVersion

The IATA Schema version.

Numeric

Any

 All Services

 Warnings

Warnings

NAME

DESCRIPTION

FORMAT

ALLOWED VALUES

NDC SERVICES

<Warnings>

Warning

Attribute

ShortText

Attribute

Code

Different messages to inform the agency, for example:

  • No price available associated to passenger type…

These warnings should be displayed to the user.

Alphanumeric

Any

All response messages

In addition to the Common Sections the main parts of the request message are the following:

OrderCancel / Response

 OrderCancel / Response

Error rendering macro 'excerpt-include' : No link could be created for 'NDCDOC:Copy of Response / OrderCancel'.

OrderCancel / TicketDocInfo

 OrderCancel / TicketDocInfo

Error rendering macro 'excerpt-include' : No link could be created for 'NDCDOC:Copy of Response / TicketDocInfo /OrderCancel'.

Example OrderCancelRS:

 XML Sample
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
	<soap:Body>
		<OrderCancelRS Version="5.000" PrimaryLangID="es" xmlns:ns2="http://www.iberia.com/IATA/NDC/SecurePayment/2017.2" xmlns="http://www.iata.org/IATA/EDIST/2017.2">
			<Document>
				<ReferenceVersion>5.000</ReferenceVersion>
			</Document>
			<Success/>
			<Warnings>
				<Warning ShortText="001" Code="486">Para los servicios comprados por fuera de NDC, se debe solicitar reembolso por el mismo canal donde lo compró</Warning>
			</Warnings>
			<Response>
				<OrderCancelProcessing>
					<MarketingMessages>
						<MarketMessage>
							<Text>En caso de haber contratado otros servicios, para solicitar el reembolso debe contactarse con Iberia</Text>
						</MarketMessage>
					</MarketingMessages>
					<Remarks>
						<Remark>REFUNDED-EUR-1003.16</Remark>
					</Remarks>
				</OrderCancelProcessing>
				<OrderReference>IB7df9d4d356ff4c11a13295d81dc7be8bOC</OrderReference>
				<TicketDocInfos>
					<TicketDocInfo>
						<FareInfo>
							<Total>
								<Amount Code="EUR">250.79</Amount>
							</Total>
						</FareInfo>
						<TicketDocument>
							<TicketDocNbr>0752104735538</TicketDocNbr>
							<Type>T</Type>
							<NumberofBooklets>1</NumberofBooklets>
							<DateOfIssue>2023-07-24</DateOfIssue>
							<TimeOfIssue>13:44</TimeOfIssue>
							<CouponInfo>
								<CouponNumber>1</CouponNumber>
								<FareBasisCode>
									<Code>VZNNANB4</Code>
								</FareBasisCode>
								<CouponValid>
									<EffectiveDatePeriod>
										<Effective>2023-09-18</Effective>
									</EffectiveDatePeriod>
								</CouponValid>
								<Status>RF</Status>
								<SoldAirlineInfo>
									<DepartureDateTime ShortDate="2023-09-18" Time="09:05"/>
									<Departure>
										<AirportCode>MAD</AirportCode>
										<Date>2023-09-18</Date>
										<Time>09:05</Time>
									</Departure>
									<Arrival>
										<AirportCode>BRU</AirportCode>
									</Arrival>
									<MarketingCarrier>
										<AirlineID>IB</AirlineID>
										<FlightNumber>3206</FlightNumber>
									</MarketingCarrier>
									<Status>OK</Status>
								</SoldAirlineInfo>
								<AddlBaggageInfo>
									<AllowableBag Number="0"/>
								</AddlBaggageInfo>
							</CouponInfo>
							<CouponInfo>
								<CouponNumber>2</CouponNumber>
								<FareBasisCode>
									<Code>NWNNANB4</Code>
								</FareBasisCode>
								<CouponValid>
									<EffectiveDatePeriod>
										<Effective>2023-09-24</Effective>
									</EffectiveDatePeriod>
								</CouponValid>
								<Status>RF</Status>
								<SoldAirlineInfo>
									<DepartureDateTime ShortDate="2023-09-24" Time="19:40"/>
									<Departure>
										<AirportCode>BRU</AirportCode>
										<Date>2023-09-24</Date>
										<Time>19:40</Time>
									</Departure>
									<Arrival>
										<AirportCode>MAD</AirportCode>
									</Arrival>
									<MarketingCarrier>
										<AirlineID>IB</AirlineID>
										<FlightNumber>3205</FlightNumber>
									</MarketingCarrier>
									<Status>OK</Status>
								</SoldAirlineInfo>
								<AddlBaggageInfo>
									<AllowableBag Number="0"/>
								</AddlBaggageInfo>
							</CouponInfo>
							<ReportingType>BSP</ReportingType>
						</TicketDocument>
					</TicketDocInfo>
					<TicketDocInfo>
						<FareInfo>
							<Total>
								<Amount Code="EUR">250.79</Amount>
							</Total>
						</FareInfo>
						<TicketDocument>
							<TicketDocNbr>0752104735539</TicketDocNbr>
							<Type>T</Type>
							<NumberofBooklets>1</NumberofBooklets>
							<DateOfIssue>2023-07-24</DateOfIssue>
							<TimeOfIssue>13:44</TimeOfIssue>
							<CouponInfo>
								<CouponNumber>1</CouponNumber>
								<FareBasisCode>
									<Code>VZNNANB4</Code>
								</FareBasisCode>
								<CouponValid>
									<EffectiveDatePeriod>
										<Effective>2023-09-18</Effective>
									</EffectiveDatePeriod>
								</CouponValid>
								<Status>RF</Status>
								<SoldAirlineInfo>
									<DepartureDateTime ShortDate="2023-09-18" Time="09:05"/>
									<Departure>
										<AirportCode>MAD</AirportCode>
										<Date>2023-09-18</Date>
										<Time>09:05</Time>
									</Departure>
									<Arrival>
										<AirportCode>BRU</AirportCode>
									</Arrival>
									<MarketingCarrier>
										<AirlineID>IB</AirlineID>
										<FlightNumber>3206</FlightNumber>
									</MarketingCarrier>
									<Status>OK</Status>
								</SoldAirlineInfo>
								<AddlBaggageInfo>
									<AllowableBag Number="0"/>
								</AddlBaggageInfo>
							</CouponInfo>
							<CouponInfo>
								<CouponNumber>2</CouponNumber>
								<FareBasisCode>
									<Code>NWNNANB4</Code>
								</FareBasisCode>
								<CouponValid>
									<EffectiveDatePeriod>
										<Effective>2023-09-24</Effective>
									</EffectiveDatePeriod>
								</CouponValid>
								<Status>RF</Status>
								<SoldAirlineInfo>
									<DepartureDateTime ShortDate="2023-09-24" Time="19:40"/>
									<Departure>
										<AirportCode>BRU</AirportCode>
										<Date>2023-09-24</Date>
										<Time>19:40</Time>
									</Departure>
									<Arrival>
										<AirportCode>MAD</AirportCode>
									</Arrival>
									<MarketingCarrier>
										<AirlineID>IB</AirlineID>
										<FlightNumber>3205</FlightNumber>
									</MarketingCarrier>
									<Status>OK</Status>
								</SoldAirlineInfo>
								<AddlBaggageInfo>
									<AllowableBag Number="0"/>
								</AddlBaggageInfo>
							</CouponInfo>
							<ReportingType>BSP</ReportingType>
						</TicketDocument>
					</TicketDocInfo>
					<TicketDocInfo>
						<FareInfo>
							<Total>
								<Amount Code="EUR">250.79</Amount>
							</Total>
						</FareInfo>
						<TicketDocument>
							<TicketDocNbr>0752104735537</TicketDocNbr>
							<Type>T</Type>
							<NumberofBooklets>1</NumberofBooklets>
							<DateOfIssue>2023-07-24</DateOfIssue>
							<TimeOfIssue>13:44</TimeOfIssue>
							<CouponInfo>
								<CouponNumber>1</CouponNumber>
								<FareBasisCode>
									<Code>VZNNANB4</Code>
								</FareBasisCode>
								<CouponValid>
									<EffectiveDatePeriod>
										<Effective>2023-09-18</Effective>
									</EffectiveDatePeriod>
								</CouponValid>
								<Status>RF</Status>
								<SoldAirlineInfo>
									<DepartureDateTime ShortDate="2023-09-18" Time="09:05"/>
									<Departure>
										<AirportCode>MAD</AirportCode>
										<Date>2023-09-18</Date>
										<Time>09:05</Time>
									</Departure>
									<Arrival>
										<AirportCode>BRU</AirportCode>
									</Arrival>
									<MarketingCarrier>
										<AirlineID>IB</AirlineID>
										<FlightNumber>3206</FlightNumber>
									</MarketingCarrier>
									<Status>OK</Status>
								</SoldAirlineInfo>
								<AddlBaggageInfo>
									<AllowableBag Number="0"/>
								</AddlBaggageInfo>
							</CouponInfo>
							<CouponInfo>
								<CouponNumber>2</CouponNumber>
								<FareBasisCode>
									<Code>NWNNANB4</Code>
								</FareBasisCode>
								<CouponValid>
									<EffectiveDatePeriod>
										<Effective>2023-09-24</Effective>
									</EffectiveDatePeriod>
								</CouponValid>
								<Status>RF</Status>
								<SoldAirlineInfo>
									<DepartureDateTime ShortDate="2023-09-24" Time="19:40"/>
									<Departure>
										<AirportCode>BRU</AirportCode>
										<Date>2023-09-24</Date>
										<Time>19:40</Time>
									</Departure>
									<Arrival>
										<AirportCode>MAD</AirportCode>
									</Arrival>
									<MarketingCarrier>
										<AirlineID>IB</AirlineID>
										<FlightNumber>3205</FlightNumber>
									</MarketingCarrier>
									<Status>OK</Status>
								</SoldAirlineInfo>
								<AddlBaggageInfo>
									<AllowableBag Number="0"/>
								</AddlBaggageInfo>
							</CouponInfo>
							<ReportingType>BSP</ReportingType>
						</TicketDocument>
					</TicketDocInfo>
					<TicketDocInfo>
						<FareInfo>
							<Total>
								<Amount Code="EUR">250.79</Amount>
							</Total>
						</FareInfo>
						<TicketDocument>
							<TicketDocNbr>0752104735540</TicketDocNbr>
							<Type>T</Type>
							<NumberofBooklets>1</NumberofBooklets>
							<DateOfIssue>2023-07-24</DateOfIssue>
							<TimeOfIssue>13:44</TimeOfIssue>
							<CouponInfo>
								<CouponNumber>1</CouponNumber>
								<FareBasisCode>
									<Code>VZNNANB4</Code>
								</FareBasisCode>
								<CouponValid>
									<EffectiveDatePeriod>
										<Effective>2023-09-18</Effective>
									</EffectiveDatePeriod>
								</CouponValid>
								<Status>RF</Status>
								<SoldAirlineInfo>
									<DepartureDateTime ShortDate="2023-09-18" Time="09:05"/>
									<Departure>
										<AirportCode>MAD</AirportCode>
										<Date>2023-09-18</Date>
										<Time>09:05</Time>
									</Departure>
									<Arrival>
										<AirportCode>BRU</AirportCode>
									</Arrival>
									<MarketingCarrier>
										<AirlineID>IB</AirlineID>
										<FlightNumber>3206</FlightNumber>
									</MarketingCarrier>
									<Status>OK</Status>
								</SoldAirlineInfo>
								<AddlBaggageInfo>
									<AllowableBag Number="0"/>
								</AddlBaggageInfo>
							</CouponInfo>
							<CouponInfo>
								<CouponNumber>2</CouponNumber>
								<FareBasisCode>
									<Code>NWNNANB4</Code>
								</FareBasisCode>
								<CouponValid>
									<EffectiveDatePeriod>
										<Effective>2023-09-24</Effective>
									</EffectiveDatePeriod>
								</CouponValid>
								<Status>RF</Status>
								<SoldAirlineInfo>
									<DepartureDateTime ShortDate="2023-09-24" Time="19:40"/>
									<Departure>
										<AirportCode>BRU</AirportCode>
										<Date>2023-09-24</Date>
										<Time>19:40</Time>
									</Departure>
									<Arrival>
										<AirportCode>MAD</AirportCode>
									</Arrival>
									<MarketingCarrier>
										<AirlineID>IB</AirlineID>
										<FlightNumber>3205</FlightNumber>
									</MarketingCarrier>
									<Status>OK</Status>
								</SoldAirlineInfo>
								<AddlBaggageInfo>
									<AllowableBag Number="0"/>
								</AddlBaggageInfo>
							</CouponInfo>
							<ReportingType>BSP</ReportingType>
						</TicketDocument>
					</TicketDocInfo>
				</TicketDocInfos>
			</Response>
		</OrderCancelRS>
	</soap:Body>
</soap:Envelope>

Error messages

For further information about all kind of error messages, please go to the following link:

Errors

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