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OrderCancelRS

OrderCancelRS

Common Sections

In addition to the Common Sections the main parts of the request message are the following:

OrderCancel / Response

OrderCancel / TicketDocInfo

Example OrderCancelRS:

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <OrderCancelRS Version="5.000" PrimaryLangID="es" xmlns:ns2="http://www.iberia.com/IATA/NDC/SecurePayment/2017.2" xmlns="http://www.iata.org/IATA/EDIST/2017.2"> <Document> <ReferenceVersion>5.000</ReferenceVersion> </Document> <Success/> <Warnings> <Warning ShortText="001" Code="486">For services bought outside of the NDC channel, please request refunds via the same channel used to purchased them</Warning> </Warnings> <Response> <OrderCancelProcessing> <MarketingMessages> <MarketMessage> <Text>A refund must be requested from the call centre if you have purchased any additional service previously.</Text> </MarketMessage> </MarketingMessages> <Remarks> <Remark>REFUNDED-EUR-1003.16</Remark> </Remarks> </OrderCancelProcessing> <OrderReference>IB7df9d4d356ff4c11a13295d81dc7be8bOC</OrderReference> <TicketDocInfos> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">250.79</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0752104735538</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2023-07-24</DateOfIssue> <TimeOfIssue>13:44</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>VZNNANB4</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2023-09-18</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2023-09-18" Time="09:05"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2023-09-18</Date> <Time>09:05</Time> </Departure> <Arrival> <AirportCode>BRU</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>3206</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="0"/> </AddlBaggageInfo> </CouponInfo> <CouponInfo> <CouponNumber>2</CouponNumber> <FareBasisCode> <Code>NWNNANB4</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2023-09-24</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2023-09-24" Time="19:40"/> <Departure> <AirportCode>BRU</AirportCode> <Date>2023-09-24</Date> <Time>19:40</Time> </Departure> <Arrival> <AirportCode>MAD</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>3205</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="0"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">250.79</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0752104735539</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2023-07-24</DateOfIssue> <TimeOfIssue>13:44</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>VZNNANB4</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2023-09-18</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2023-09-18" Time="09:05"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2023-09-18</Date> <Time>09:05</Time> </Departure> <Arrival> <AirportCode>BRU</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>3206</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="0"/> </AddlBaggageInfo> </CouponInfo> <CouponInfo> <CouponNumber>2</CouponNumber> <FareBasisCode> <Code>NWNNANB4</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2023-09-24</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2023-09-24" Time="19:40"/> <Departure> <AirportCode>BRU</AirportCode> <Date>2023-09-24</Date> <Time>19:40</Time> </Departure> <Arrival> <AirportCode>MAD</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>3205</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="0"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">250.79</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0752104735537</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2023-07-24</DateOfIssue> <TimeOfIssue>13:44</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>VZNNANB4</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2023-09-18</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2023-09-18" Time="09:05"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2023-09-18</Date> <Time>09:05</Time> </Departure> <Arrival> <AirportCode>BRU</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>3206</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="0"/> </AddlBaggageInfo> </CouponInfo> <CouponInfo> <CouponNumber>2</CouponNumber> <FareBasisCode> <Code>NWNNANB4</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2023-09-24</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2023-09-24" Time="19:40"/> <Departure> <AirportCode>BRU</AirportCode> <Date>2023-09-24</Date> <Time>19:40</Time> </Departure> <Arrival> <AirportCode>MAD</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>3205</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="0"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">250.79</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0752104735540</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2023-07-24</DateOfIssue> <TimeOfIssue>13:44</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>VZNNANB4</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2023-09-18</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2023-09-18" Time="09:05"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2023-09-18</Date> <Time>09:05</Time> </Departure> <Arrival> <AirportCode>BRU</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>3206</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="0"/> </AddlBaggageInfo> </CouponInfo> <CouponInfo> <CouponNumber>2</CouponNumber> <FareBasisCode> <Code>NWNNANB4</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2023-09-24</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2023-09-24" Time="19:40"/> <Departure> <AirportCode>BRU</AirportCode> <Date>2023-09-24</Date> <Time>19:40</Time> </Departure> <Arrival> <AirportCode>MAD</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>3205</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="0"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> </TicketDocInfos> </Response> </OrderCancelRS> </soap:Body> </soap:Envelope>

Original Order: 16,279.56€ / 3 adults (5,426.52€ per pax)

First Change: New flight cost: 15,4245.56€ / 3 adults (residual 855€ / 3 = 285€ per pax)

Second Change: New flight cost: 8,575.56€ / 3 adults (residual 6,849€ / 3 = 2,283€ per pax)

OrderCancelRS within 24 hours of initial order payment. Refund:

  • 8,575.56€ / 3 adults = 2,858.52€ per pax (value of last tickets issued)

  • Residual value 6,849€ / 3 = 2,283€ per pax (from the second change)

  • Residual value 855€ / 3 = 285€ per pax (from the first change)

  • Total to be refunded: 16,279.56€

<OrderCancelRS xmlns:tag0="http://www.iata.org/IATA/EDIST/2017.2" Version="5.000" PrimaryLangID="es"> <Document> <ReferenceVersion>5.000</ReferenceVersion> </Document> <Success/> <Warnings> <Warning ShortText="NDC_DIST_CANCEL_0001" Code="486">For services bought outside of the NDC channel, please request refunds via the same channel used to purchased them</Warning> <Warning ShortText="NDC_DIST_CANCEL_0002" Code="486">A refund must be requested from the call centre if you have purchased any additional service previously.</Warning> </Warnings> <Response> <OrderCancelProcessing> <MarketingMessages> <MarketMessage> <Text>If you have ordered other services, to request a refund you must contact Iberia</Text> </MarketMessage> </MarketingMessages> <Remarks> <Remark>REFUNDED-EUR-16279.56</Remark> </Remarks> </OrderCancelProcessing> <OrderReference>IBe3e302b7a4984bfebd208fdd76b9f84aOC</OrderReference> <TicketDocInfos> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">2858.52</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0752108448939</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-12</DateOfIssue> <TimeOfIssue>09:53</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>EML0NNS0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-02-21</Effective> </EffectiveDatePeriod> </CouponValid> <Status>V</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-02-21" Time="12:25"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2025-02-21</Date> <Time>12:25</Time> </Departure> <Arrival> <AirportCode>EZE</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0107</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <CouponInfo> <CouponNumber>2</CouponNumber> <FareBasisCode> <Code>ENL0NQS0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-03-15</Effective> </EffectiveDatePeriod> </CouponValid> <Status>V</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-03-15" Time="22:45"/> <Departure> <AirportCode>EZE</AirportCode> <Date>2025-03-15</Date> <Time>22:45</Time> </Departure> <Arrival> <AirportCode>MAD</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0108</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> <OriginalIssueInfo> <IssuingAgentID>11712223</IssuingAgentID> <DateOfIssue>2024-11-11</DateOfIssue> <LocationCode>MAD</LocationCode> <TicketDocumentNbr>0752108448073</TicketDocumentNbr> </OriginalIssueInfo> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">2283.00</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0754020905555</TicketDocNbr> <Type>Y</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-12</DateOfIssue> <TimeOfIssue>09:53</TimeOfIssue> <Remark/> <CouponInfo> <CouponNumber>1</CouponNumber> <Status>V</Status> <DateOfService>2024-11-12</DateOfService> <Value Code="EUR">2283.00</Value> <InConnectionWithInfo AssociateInd="true"> <InConnectionDocNbr>0752108448939</InConnectionDocNbr> <InConnectonCpnNbr>1</InConnectonCpnNbr> </InConnectionWithInfo> <ReasonForIssuance> <RFIC>D</RFIC> <Code>99I</Code> <Description>RESIDUAL VALUE FUTURE TRANS</Description> </ReasonForIssuance> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">285.00</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0754020905727</TicketDocNbr> <Type>Y</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-11</DateOfIssue> <TimeOfIssue>15:58</TimeOfIssue> <Remark/> <CouponInfo> <CouponNumber>1</CouponNumber> <Status>RF</Status> <DateOfService>2024-11-11</DateOfService> <Value Code="EUR">285.00</Value> <InConnectionWithInfo AssociateInd="true"> <InConnectionDocNbr>0752108448097</InConnectionDocNbr> <InConnectonCpnNbr>1</InConnectonCpnNbr> </InConnectionWithInfo> <ReasonForIssuance> <RFIC>D</RFIC> <Code>99I</Code> <Description>RESIDUAL VALUE FUTURE TRANS</Description> </ReasonForIssuance> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <TicketDocument> <TicketDocNbr>0752108448097</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-11</DateOfIssue> <TimeOfIssue>15:58</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>IDN4N5S0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-02-12</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-02-12" Time="08:45"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2025-02-12</Date> <Time>08:45</Time> </Departure> <Arrival> <AirportCode>EZE</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0105</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <CouponInfo> <CouponNumber>2</CouponNumber> <FareBasisCode> <Code>IDN4N5S0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-03-09</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-03-09" Time="14:20"/> <Departure> <AirportCode>EZE</AirportCode> <Date>2025-03-09</Date> <Time>14:20</Time> </Departure> <Arrival> <AirportCode>MAD</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0102</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> <OriginalIssueInfo> <IssuingAgentID>11712223</IssuingAgentID> <DateOfIssue>2024-11-11</DateOfIssue> <LocationCode>MAD</LocationCode> <TicketDocumentNbr>0752108448073</TicketDocumentNbr> </OriginalIssueInfo> </TicketDocInfo> <TicketDocInfo> <TicketDocument> <TicketDocNbr>0752108448073</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-11</DateOfIssue> <TimeOfIssue>15:55</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>IDN4N5S0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-02-11</Effective> </EffectiveDatePeriod> </CouponValid> <Status>E</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-02-11" Time="08:45"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2025-02-11</Date> <Time>08:45</Time> </Departure> <Arrival> <AirportCode>EZE</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0105</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <CouponInfo> <CouponNumber>2</CouponNumber> <FareBasisCode> <Code>RDN4N3S0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-03-01</Effective> </EffectiveDatePeriod> </CouponValid> <Status>E</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-03-01" Time="22:45"/> <Departure> <AirportCode>EZE</AirportCode> <Date>2025-03-01</Date> <Time>22:45</Time> </Departure> <Arrival> <AirportCode>MAD</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0108</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">2858.52</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0752108448940</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-12</DateOfIssue> <TimeOfIssue>09:53</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>EML0NNS0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-02-21</Effective> </EffectiveDatePeriod> </CouponValid> <Status>V</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-02-21" Time="12:25"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2025-02-21</Date> <Time>12:25</Time> </Departure> <Arrival> <AirportCode>EZE</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0107</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <CouponInfo> <CouponNumber>2</CouponNumber> <FareBasisCode> <Code>ENL0NQS0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-03-15</Effective> </EffectiveDatePeriod> </CouponValid> <Status>V</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-03-15" Time="22:45"/> <Departure> <AirportCode>EZE</AirportCode> <Date>2025-03-15</Date> <Time>22:45</Time> </Departure> <Arrival> <AirportCode>MAD</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0108</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> <OriginalIssueInfo> <IssuingAgentID>11712223</IssuingAgentID> <DateOfIssue>2024-11-11</DateOfIssue> <LocationCode>MAD</LocationCode> <TicketDocumentNbr>0752108448074</TicketDocumentNbr> </OriginalIssueInfo> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">2283.00</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0754020904696</TicketDocNbr> <Type>Y</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-12</DateOfIssue> <TimeOfIssue>09:53</TimeOfIssue> <Remark/> <CouponInfo> <CouponNumber>1</CouponNumber> <Status>V</Status> <DateOfService>2024-11-12</DateOfService> <Value Code="EUR">2283.00</Value> <InConnectionWithInfo AssociateInd="true"> <InConnectionDocNbr>0752108448940</InConnectionDocNbr> <InConnectonCpnNbr>1</InConnectonCpnNbr> </InConnectionWithInfo> <ReasonForIssuance> <RFIC>D</RFIC> <Code>99I</Code> <Description>RESIDUAL VALUE FUTURE TRANS</Description> </ReasonForIssuance> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">285.00</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0754020905368</TicketDocNbr> <Type>Y</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-11</DateOfIssue> <TimeOfIssue>15:58</TimeOfIssue> <Remark/> <CouponInfo> <CouponNumber>1</CouponNumber> <Status>RF</Status> <DateOfService>2024-11-11</DateOfService> <Value Code="EUR">285.00</Value> <InConnectionWithInfo AssociateInd="true"> <InConnectionDocNbr>0752108448098</InConnectionDocNbr> <InConnectonCpnNbr>1</InConnectonCpnNbr> </InConnectionWithInfo> <ReasonForIssuance> <RFIC>D</RFIC> <Code>99I</Code> <Description>RESIDUAL VALUE FUTURE TRANS</Description> </ReasonForIssuance> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <TicketDocument> <TicketDocNbr>0752108448098</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-11</DateOfIssue> <TimeOfIssue>15:58</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>IDN4N5S0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-02-12</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-02-12" Time="08:45"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2025-02-12</Date> <Time>08:45</Time> </Departure> <Arrival> <AirportCode>EZE</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0105</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <CouponInfo> <CouponNumber>2</CouponNumber> <FareBasisCode> <Code>IDN4N5S0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-03-09</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-03-09" Time="14:20"/> <Departure> <AirportCode>EZE</AirportCode> <Date>2025-03-09</Date> <Time>14:20</Time> </Departure> <Arrival> <AirportCode>MAD</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0102</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> <OriginalIssueInfo> <IssuingAgentID>11712223</IssuingAgentID> <DateOfIssue>2024-11-11</DateOfIssue> <LocationCode>MAD</LocationCode> <TicketDocumentNbr>0752108448074</TicketDocumentNbr> </OriginalIssueInfo> </TicketDocInfo> <TicketDocInfo> <TicketDocument> <TicketDocNbr>0752108448074</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-11</DateOfIssue> <TimeOfIssue>15:55</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>IDN4N5S0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-02-11</Effective> </EffectiveDatePeriod> </CouponValid> <Status>E</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-02-11" Time="08:45"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2025-02-11</Date> <Time>08:45</Time> </Departure> <Arrival> <AirportCode>EZE</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0105</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <CouponInfo> <CouponNumber>2</CouponNumber> <FareBasisCode> <Code>RDN4N3S0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-03-01</Effective> </EffectiveDatePeriod> </CouponValid> <Status>E</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-03-01" Time="22:45"/> <Departure> <AirportCode>EZE</AirportCode> <Date>2025-03-01</Date> <Time>22:45</Time> </Departure> <Arrival> <AirportCode>MAD</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0108</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">2858.52</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0752108448941</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-12</DateOfIssue> <TimeOfIssue>09:53</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>EML0NNS0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-02-21</Effective> </EffectiveDatePeriod> </CouponValid> <Status>V</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-02-21" Time="12:25"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2025-02-21</Date> <Time>12:25</Time> </Departure> <Arrival> <AirportCode>EZE</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0107</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <CouponInfo> <CouponNumber>2</CouponNumber> <FareBasisCode> <Code>ENL0NQS0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-03-15</Effective> </EffectiveDatePeriod> </CouponValid> <Status>V</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-03-15" Time="22:45"/> <Departure> <AirportCode>EZE</AirportCode> <Date>2025-03-15</Date> <Time>22:45</Time> </Departure> <Arrival> <AirportCode>MAD</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0108</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> <OriginalIssueInfo> <IssuingAgentID>11712223</IssuingAgentID> <DateOfIssue>2024-11-11</DateOfIssue> <LocationCode>MAD</LocationCode> <TicketDocumentNbr>0752108448072</TicketDocumentNbr> </OriginalIssueInfo> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">2283.00</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0754020905286</TicketDocNbr> <Type>Y</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-12</DateOfIssue> <TimeOfIssue>09:53</TimeOfIssue> <Remark/> <CouponInfo> <CouponNumber>1</CouponNumber> <Status>V</Status> <DateOfService>2024-11-12</DateOfService> <Value Code="EUR">2283.00</Value> <InConnectionWithInfo AssociateInd="true"> <InConnectionDocNbr>0752108448941</InConnectionDocNbr> <InConnectonCpnNbr>1</InConnectonCpnNbr> </InConnectionWithInfo> <ReasonForIssuance> <RFIC>D</RFIC> <Code>99I</Code> <Description>RESIDUAL VALUE FUTURE TRANS</Description> </ReasonForIssuance> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">285.00</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0754020905728</TicketDocNbr> <Type>Y</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-11</DateOfIssue> <TimeOfIssue>15:58</TimeOfIssue> <Remark/> <CouponInfo> <CouponNumber>1</CouponNumber> <Status>RF</Status> <DateOfService>2024-11-11</DateOfService> <Value Code="EUR">285.00</Value> <InConnectionWithInfo AssociateInd="true"> <InConnectionDocNbr>0752108448099</InConnectionDocNbr> <InConnectonCpnNbr>1</InConnectonCpnNbr> </InConnectionWithInfo> <ReasonForIssuance> <RFIC>D</RFIC> <Code>99I</Code> <Description>RESIDUAL VALUE FUTURE TRANS</Description> </ReasonForIssuance> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <TicketDocument> <TicketDocNbr>0752108448099</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-11</DateOfIssue> <TimeOfIssue>15:58</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>IDN4N5S0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-02-12</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-02-12" Time="08:45"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2025-02-12</Date> <Time>08:45</Time> </Departure> <Arrival> <AirportCode>EZE</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0105</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <CouponInfo> <CouponNumber>2</CouponNumber> <FareBasisCode> <Code>IDN4N5S0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-03-09</Effective> </EffectiveDatePeriod> </CouponValid> <Status>RF</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-03-09" Time="14:20"/> <Departure> <AirportCode>EZE</AirportCode> <Date>2025-03-09</Date> <Time>14:20</Time> </Departure> <Arrival> <AirportCode>MAD</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0102</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> <OriginalIssueInfo> <IssuingAgentID>11712223</IssuingAgentID> <DateOfIssue>2024-11-11</DateOfIssue> <LocationCode>MAD</LocationCode> <TicketDocumentNbr>0752108448072</TicketDocumentNbr> </OriginalIssueInfo> </TicketDocInfo> <TicketDocInfo> <TicketDocument> <TicketDocNbr>0752108448072</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-11</DateOfIssue> <TimeOfIssue>15:55</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>IDN4N5S0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-02-11</Effective> </EffectiveDatePeriod> </CouponValid> <Status>E</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-02-11" Time="08:45"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2025-02-11</Date> <Time>08:45</Time> </Departure> <Arrival> <AirportCode>EZE</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0105</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <CouponInfo> <CouponNumber>2</CouponNumber> <FareBasisCode> <Code>RDN4N3S0</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-03-01</Effective> </EffectiveDatePeriod> </CouponValid> <Status>E</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-03-01" Time="22:45"/> <Departure> <AirportCode>EZE</AirportCode> <Date>2025-03-01</Date> <Time>22:45</Time> </Departure> <Arrival> <AirportCode>MAD</AirportCode> </Arrival> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>0108</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> </TicketDocInfos> </Response> </OrderCancelRS>

Original Order: 55.80€ / 1 adult (seat for 10€)

First Change: New flight cost: 227.80€ / 1 adult (Penalty fee 65€)

Second Change pay Bag Post-sale (extra piece): 31€

OrderCancelRS within 24 hours of initial order payment. Refund:

  • 227.80€ (Value of the new flight cost)

  • Extra Piece 31€ (from the second change)

  • Penalty Fee 65€ (from the first change)

  • Seat Assignment 10€ (Non refundable)

  • Total to be refunded: 323.80€

<OrderCancelRS xmlns:tag0="http://www.iata.org/IATA/EDIST/2017.2" Version="5.000" PrimaryLangID="es"> <Document> <ReferenceVersion>5.000</ReferenceVersion> </Document> <Success/> <Warnings> <Warning ShortText="NDC_DIST_CANCEL_0001" Code="486">For services bought outside of the NDC channel, please request refunds via the same channel used to purchased them</Warning> <Warning ShortText="NDC_DIST_CANCEL_0002" Code="486">A refund must be requested from the call centre if you have purchased any additional service previously.</Warning> </Warnings> <Response> <OrderCancelProcessing> <MarketingMessages> <MarketMessage> <Text>If you have ordered other services, to request a refund you must contact Iberia</Text> </MarketMessage> </MarketingMessages> <Remarks> <Remark>REFUNDED-EUR-323.80</Remark> </Remarks> </OrderCancelProcessing> <OrderReference>IB7d3afb7eac5f4103aab5f0b55ed035ccOC</OrderReference> <TicketDocInfos> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">227.80</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0752108469938</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-28</DateOfIssue> <TimeOfIssue>09:22</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>IDNNAOU4</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-01-17</Effective> </EffectiveDatePeriod> </CouponValid> <Status>V</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-01-17" Time="17:40"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2025-01-17</Date> <Time>17:40</Time> </Departure> <Arrival> <AirportCode>LIS</AirportCode> </Arrival> <OperatingCarrier> <AirlineID>YW</AirlineID> </OperatingCarrier> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>1163</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="2"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> <OriginalIssueInfo> <IssuingAgentID>11112220</IssuingAgentID> <DateOfIssue>2024-11-28</DateOfIssue> <LocationCode>MAD</LocationCode> <TicketDocumentNbr>0752108469922</TicketDocumentNbr> </OriginalIssueInfo> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">31.00</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0754020910871</TicketDocNbr> <Type>J</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-28</DateOfIssue> <TimeOfIssue>09:23</TimeOfIssue> <Remark>1PC</Remark> <CouponInfo> <CouponNumber>1</CouponNumber> <Status>V</Status> <DateOfService>2025-01-17</DateOfService> <Value Code="EUR">31.00</Value> <InConnectionWithInfo AssociateInd="true"> <InConnectionDocNbr>0752108469938</InConnectionDocNbr> <InConnectonCpnNbr>1</InConnectonCpnNbr> </InConnectionWithInfo> <ReasonForIssuance> <RFIC>C</RFIC> <Code>0GO</Code> <Description>EXTRA PIECE</Description> </ReasonForIssuance> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">65.00</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0754020910499</TicketDocNbr> <Type>Y</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-28</DateOfIssue> <TimeOfIssue>09:22</TimeOfIssue> <Remark/> <CouponInfo> <CouponNumber>1</CouponNumber> <Status>V</Status> <DateOfService>2024-11-28</DateOfService> <Value Code="EUR">65.00</Value> <InConnectionWithInfo AssociateInd="true"> <InConnectionDocNbr>0752108469938</InConnectionDocNbr> <InConnectonCpnNbr>1</InConnectonCpnNbr> </InConnectionWithInfo> <ReasonForIssuance> <RFIC>D</RFIC> <Code>993</Code> <Description>PENALTY FEE</Description> </ReasonForIssuance> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <FareInfo> <Total> <Amount Code="EUR">10.00</Amount> </Total> </FareInfo> <TicketDocument> <TicketDocNbr>0754020910870</TicketDocNbr> <Type>J</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-28</DateOfIssue> <TimeOfIssue>09:08</TimeOfIssue> <Remark>CHARACTERISTICS/ W</Remark> <CouponInfo> <CouponNumber>1</CouponNumber> <Status>OPE</Status> <DateOfService>2025-01-09</DateOfService> <Value Code="EUR">10.00</Value> <InConnectionWithInfo AssociateInd="false"> <InConnectionDocNbr>0752108469922</InConnectionDocNbr> <InConnectonCpnNbr>1</InConnectonCpnNbr> </InConnectionWithInfo> <ReasonForIssuance> <RFIC>A</RFIC> <Code>0B5</Code> <Description>SEAT ASSIGNMENT</Description> </ReasonForIssuance> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> <TicketDocInfo> <TicketDocument> <TicketDocNbr>0752108469922</TicketDocNbr> <Type>T</Type> <NumberofBooklets>1</NumberofBooklets> <DateOfIssue>2024-11-28</DateOfIssue> <TimeOfIssue>09:08</TimeOfIssue> <CouponInfo> <CouponNumber>1</CouponNumber> <FareBasisCode> <Code>OZNNAOB4</Code> </FareBasisCode> <CouponValid> <EffectiveDatePeriod> <Effective>2025-01-09</Effective> </EffectiveDatePeriod> </CouponValid> <Status>V</Status> <SoldAirlineInfo> <DepartureDateTime ShortDate="2025-01-09" Time="19:40"/> <Departure> <AirportCode>MAD</AirportCode> <Date>2025-01-09</Date> <Time>19:40</Time> </Departure> <Arrival> <AirportCode>LIS</AirportCode> </Arrival> <OperatingCarrier> <AirlineID>YW</AirlineID> </OperatingCarrier> <MarketingCarrier> <AirlineID>IB</AirlineID> <FlightNumber>1145</FlightNumber> </MarketingCarrier> <Status>OK</Status> </SoldAirlineInfo> <AddlBaggageInfo> <AllowableBag Number="0"/> </AddlBaggageInfo> </CouponInfo> <ReportingType>BSP</ReportingType> </TicketDocument> </TicketDocInfo> </TicketDocInfos> </Response> </OrderCancelRS> </soap:Body> </soap:Envelope>

Examples OrderCancelRS 2024:

<Response> <OrderReference>IBd9f8773737e74c85b1172bf9168214b1OC</OrderReference> </Response>
<OrderCancelProcessing> <Remarks> <Remark>REFUNDED-EUR-339.67</Remark> </Remarks> </OrderCancelProcessing> <OrderReference>IB1efddf008dde4414824bb611a260e75bOP</OrderReference>
<OrderCancelProcessing> <Remarks> <Remark>REFUNDED-ARS-6422928.70</Remark> </Remarks> </OrderCancelProcessing> <OrderReference>IB0a88e0b496d7465286620feb1a282412OC</OrderReference>

 

Examples of messages with complete flows can be downloaded from here.

Error messages

For further information about all kind of error messages, please go to the following link:

Errors

 

 

 

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