Recommended Sequential Flows
- Alvaro Chaparro
To improve processes and reduce the number of errors, there are a series of sequential flows that we recommend as good practice.
Create an Order:
AirShopping - OfferPrice - SeatAvailability - ServiceList - OrderCreate
AirShopping - OfferPrice - ServiceList1 (Offer3) - ServiceList2 (Offer6) - OrderCreate(Offer6) with Ancillary from ServiceList(2)
AirShopping - OfferPrice with Upsell - SeatAvailability - ServiceList - OrderCreate
AirShopping with Cheapest - OfferPrice with Upsell - ServiceList1 (Offer4) - ServiceList2 (Offer7) - ServiceList3 (Offer4) - OrderCreate(Offer4) with Ancillary from ServiceList(3)
OfferPriceDirect or OfferPriceDirect with Cheapest and Upsell - SeatAvailability - ServiceList - OrderCreate
Existing Order:
OrderRetrieve - OrderChange (passenger information, name correction without ancillaries)
OrderRetrieve - OrderReshop - OrderChange (voluntary or involuntary changes)
OrderRetrieve - OrderReshop - OrderChange (voluntary or involuntary changes) - OrderCancel
OrderRetrieve - OrderReshop - OrderCancel
OrderRetrieve - OrderReshop - OrderChange (delete some passenger)
OrderRetrieve (Order on hold) - OrderChange Payment
OrderRetrieve (Order on hold) - OrderChange Payment - OrderCancel
OrderRetrieve (Order on hold) - OrderChange Payment - OrderRetrieve - SeatAvailability and/or ServiceList - OrderChange (to include Ancillaries with instant payment)
OrderRetrieve (Paid Order) - SeatAvailability and/or ServiceList - OrderChange (to include Ancillaries with instant payment)
Flows that are not allowed:
AirShopping - OfferPrice with/without Upsell - ServiceList1 (Offer3) - ServiceList2 (Offer6) - OrderCreate with Ancillary from ServiceList(1)
<Error ShortText=”NDC_DIST_2132” Code “486”> Offer expired or invalid ID.
ServiceList returns the list of available ancillaries and you can add several ancillaries at the same time in the OrderCreateRQ.
The second ServiceList(2) has replaced ServiceList(1), you must rerequest ServiceList(1) if you wish to purchase an Ancillary from it
AirShopping - OfferPrice(1) with/without Upsell (against Offer 3 from AirShopping) - OfferPrice(2) with/without Upsell (against offer 10 from AirShopping) - OrderCreate for Offer from OfferPrice(1) (will fail if the same offer is not in OfferPrice(2))
<Error ShortText=”SSE_AVM_9002” Code “486”> We apologize for the inconvenience. Please start your search again.
AirShopping - OfferPrice(1) with Upsell - OfferPrice(2) with/without Upsell (Upsell OfferID from the OfferPrice(1))
<Error ShortText=”SSE_AVM_10205” Code “795”> Offer expired or invalid id.
<Error ShortText=”SSE_AVM_9002” Code “486”>
AirShopping - OfferPrice(1) with/without Upsell - ServiceList1 (Offer7) - ServiceList2 (Offer8)- OfferPrice(2) - OrderCreate with an offer from OfferPrice(1) and an ancillary from ServiceList(1 or 2)
<Error ShortText=”SSE_AVM_9002” Code “486”> We apologize for the inconvenience. Please start your search again.
The OfferPrice(2) has replaced OfferPrice(1) and the associated ServiceList.
AirShopping - OfferPrice(1) - ServiceList1 (Offer5) - OfferPrice(2) - ServiceList2 (Offer9) - OrderCreate with offer from OfferPrice(1) with ancillary from ServiceList(2)
<Error ShortText=”SSE_AVM_9002” Code “486”> We apologize for the inconvenience. Please start your search again.
Each OfferPrice replaces the previous one in our Offer Management cache, and the same with regards to ServiceList
AirShopping - OfferPrice - OrderCreate (with payment) - OrderRetrieve - SeatAvailability/ServiceList (on hold)
<Error ShortText=”NDC_DIST_2013” Code “486”> Additional services only available with instant purchase.
Ancillaries can only be added to paid Orders if paid for at time of booking
AirShopping - OfferPrice - OrderCreate (on hold) - SeatAvailability/ServiceList
<Error ShortText=”NDC_DIST_1007” Code “486”> Request not available for unticketed orders.
Ancillaries services cannot be added to unpaid (on hold) Orders.
